Billing Specialist

inspiro; Philippines; On-site; PHP 300,000 - 540,000; Full time

Job summary

inspiro is seeking a detail-oriented Billing Specialist to join our Finance Operations team in Makati. You will support end-to-end billing operations, ensure timely and accurate invoicing, apply payments, and maintain customer records while coordinating with Finance, Operations, and Global Billing.

The ideal candidate has 2–4 years in Billing or Finance Operations, hands-on ERP experience (Microsoft Dynamics Navision or SAP Concur), and a strong commitment to accuracy and SLA compliance.

Qualifications

• Bachelor's degree in accounting, finance, business administration, or related field.
• 2-4 years of billing, finance operations, or shared services experience.
• Experience handling invoicing, PO creation, billing adjustments, rebilling, cash application, and payment processing.
• Hands-on ERP experience with Microsoft Dynamics Navision, SAP Concur, or similar platforms.

Responsibilities

• Process end-to-end billing transactions, including invoice generation, posting, adjustments, credits, rebilling, and cash applications.
• Ensure the accuracy and completeness of billing records while adhering to policies and procedures.
• Investigate and resolve billing discrepancies, payment issues, and account variances promptly.
• Process billing transactions using ERP systems such as Microsoft Dynamics Navision, SAP Concur, or similar platforms.
• Create POs, process pre-payments, maintain customer master records, and update billing information.
• Maintain data integrity, audit readiness, and compliance across all financial transactions.
• Process new customer registrations, validate account information, and maintain accurate customer records.
• Ensure customer information is updated and maintained within company systems.
• Manage billing inquiries through ticketing systems and email while meeting SLAs.
• Monitor and resolve aging billing tickets and ensure issues are documented and closed within agreed timelines.
• Escalate complex billing concerns and collaborate with stakeholders for resolution.
• Partner with Finance, Operations, Procurement, and Global Billing teams to support billing cycles.
• Coordinate with internal and external stakeholders regarding billing approvals, clarifications, and exception handling.
• Support continuous improvement initiatives that enhance billing accuracy and operational efficiency.

Skills

Detail-oriented

Analytical

Education

Bachelor's Degree in Accounting, Finance, Business Administration, or any related field

Tools

Microsoft Dynamics Navision

SAP Concur

Job description

We are looking for detail-oriented and analytical Billing Specialist’s to join our Finance Operations team. In this role, you will be responsible for supporting end-to-end billing operations, ensuring the timely and accurate processing of invoices, payment applications, customer account setup, and billing-related transactions. You will work closely with Finance, Operations, and Global Billing teams to maintain billing accuracy, resolve discrepancies, and ensure compliance with internal controls and service level agreements (SLAs)

This role is ideal for professionals with experience in billing, finance operations, or shared services who thrive in a fast-paced, collaborative environment.

Key Responsibilities

Billing Operations

• Process end-to-end billing transactions, including invoice generation, invoice posting, billing adjustments, credit memos, rebilling, and cash applications
• Ensure the accuracy and completeness of billing records while adhering to company policies and established procedures.
• Investigate and resolve billing discrepancies, payment issues, and account variances in a timely manner.
• Process billing transactions using ERP systems such as Microsoft Dynamics Navision, SAP Concur, or similar financial platforms.
• Create Purchase Orders (POs), process pre-payments, maintain customer master records, and update billing information
• Maintain data integrity, audit readiness, and compliance across all financial transactions

Customer Account Management

• Process new customer registrations, validate account information, and maintain accurate customer records
• Ensure customer information is updated and maintained within company systems
• Manage billing inquiries through ticketing systems and email while meeting established SLAs.
• Monitor and resolve aging billing tickets and ensure issues are documented and closed within agreed timelines.
• Escalate complex billing concerns and collaborate with the appropriate stakeholders for resolution.

Cross-functional Collaboration

• Partner with Finance, Operations, Procurement, and Global Billing teams to support billing cycles and operational requirements.
• Coordinate with internal and external stakeholders regarding billing approvals, clarifications, and exception handling.
• Support continuous improvement initiatives that enhance billing accuracy and operational efficiency.

Qualifications

• Bachelor's Degree in Accounting, Finance, Business Administration, or any related field.
• Experience Minimum of 2–4 years of experience in Billing, Finance, Accounting Operations, Accounts Receivable, or Shared Services/BPO environments
• Experience handling invoicing, purchase order creation, billing adjustments, rebilling, cash application, and payment processing
• Hands-on experience using ERP system such as Microsoft Dynamics Navision, SAP Concur, or similar financial platforms.

Work Arrangement

• Location: Makati
• Work Setup: 100% Onsite | Dayshift & Graveyard
• Applicants who can start immediately or within a short notice period are highly preferred.