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DHL Express (Philippines) Corporation seeks a Billing Team Leader to oversee end-to-end billing processes, ensure accuracy, and drive automation improvements. You will lead the Billing Team, maintain trackers, dashboards, and KPI reporting, and coordinate with Operations, IT, Rates Management, Customer Service, and Finance to close gaps.
The role emphasizes risk management, process optimization, and strong stakeholder engagement to support month-end closings and regulatory compliance.
1. Leadership & Team ManagementLead, coach, and mentor Billing Team Leader to ensure consistent performance and growth.Set performance goals and monitor team productivity
2. Financial Control & ComplianceEnsure adherence to company policies and accounting standards
Support audits by providing accurate documentation
Implement and monitor internal controls to mitigate risk
3. Issue Management & EscalationAct as escalation point for complex billing issues
Coordinate with Operations, IT, Rates Management, Customer Service, and Finance to close gaps.
4. Reporting & AnalysisOversee billing trackers, dashboards, and KPI reporting.Provide insights and recommendations to senior management
Analyze trends to identify risks and opportunities
Support month-end closing, accruals, and cost and revenue reporting.
5. Accounts Receivable (AR) ManagementOversee end-to-end billing processes
Maintain strong relationships with internal stakeholders and customers
6. Accounts Payable (AP) ManagementImprove billing efficiency, accuracy, and automation
Implement best practices and process improvements
7. Billing OperationsMaintain vendor relationships and resolve payment issues
Ensure compliance with internal controls and regulatory requirements
Strong knowledge of TMS, S4HANA or related systems
Bachelor’s degree in Accounting, Finance, Business Administration, or related field