Billing Coordinator

OpenText; Makati; On-site; PHP 300,000 - 500,000; Full time

Job summary

OpenText is seeking a Billing Operations Coordinator to ensure accurate and timely invoicing for global clients. You will work with Sales, Billing Specialists, and cross-functional teams to support order processing, billing operations, and issue resolution.

This role suits detail-oriented problem solvers who enjoy collaborating with stakeholders in a fast-paced environment and contributing to process improvements and automation for operational efficiency.

Qualifications

• Experience handling orders and invoicing processes.
• Knowledge of contracts and purchase orders.
• Familiarity with billing and revenue recognition activities.
• Ability to resolve billing/order issues efficiently.
• Strong stakeholder communication and service focus.
• Understanding of billing policies and controls.

Responsibilities

• Process orders and generate accurate invoices.
• Review contracts and purchase orders to ensure accuracy.
• Support billing and revenue recognition activities.
• Resolve billing and order-related issues promptly.
• Respond to stakeholder inquiries in a timely manner.
• Ensure compliance with billing policies and controls.
• Drive process improvements and automation initiatives.

Skills

Processing orders

Invoice accuracy

Contracts review

PO review

Billing support

Revenue recognition

Issue resolution

Stakeholder inquiries

Billing compliance

Process automation

Tools

Microsoft Office

SAP

Salesforce

Job description

The Opportunity

As a Billing Operations Coordinator, you will play a key role in ensuring accurate and timely invoicing for OpenText's global clients. You will work closely with Sales, Billing Specialists, and cross-functional teams to support order processing, billing operations, and issue resolution. This role is ideal for someone who enjoys working with details, solving problems, and collaborating with stakeholders in a fast-paced environment. You'll also have the opportunity to contribute to process improvements and automation initiatives that enhance operational efficiency.

The Opportunity

As a Billing Operations Coordinator, you will play a key role in ensuring accurate and timely invoicing for OpenText's global clients. You will work closely with Sales, Billing Specialists, and cross-functional teams to support order processing, billing operations, and issue resolution. This role is ideal for someone who enjoys working with details, solving problems, and collaborating with stakeholders in a fast-paced environment. You'll also have the opportunity to contribute to process improvements and automation initiatives that enhance operational efficiency.

You Are Great At

• Processing orders and generating accurate invoices.
• Reviewing contracts and purchase orders.
• Supporting billing and revenue recognition activities.
• Resolving billing and order-related issues.
• Responding to stakeholder inquiries.
• Ensuring compliance with billing policies and controls.
• Driving process and automation improvements.

What It Takes

• 2+ years of billing, finance operations, or order management experience.
• Experience in a technology, software, or services environment.
• Strong stakeholder and client service skills.
• Proficiency in Microsoft Office; SAP and Salesforce are a plus.
• Basic knowledge of accounting and financial processes.
• Strong attention to detail and organizational skills.
• Excellent communication and collaboration skills.