Billing & Collection Assistant (Taytay, Rizal)

CBRE Group, Inc.; Taytay; On-site; PHP 180,000 - 300,000; Full time

Job summary

CBRE Group, Inc. in the Philippines seeks a Billing and Collections Specialist responsible for rent and utilities invoicing, collections, and related financial activities under limited supervision.

You will review funding requests, maintain tenant ledgers, and ensure timely payments from clients across CBRE properties. The role involves coordinating with accounting, generating reports on aged receivables, resolving payment discrepancies, and supporting budgeting and client audits.

Qualifications

• Review funding and payment requests for accuracy and authorization.
• Maintain accounts receivable and tenant ledgers across properties.
• Monitor timely collections and reconcile invoices and POs.

Responsibilities

• Review and audit funding and payment requests for accuracy, documentation, and authorization.
• Maintain/update accounts receivable for all transactions and support acquisitions.
• Prepare Tenant's Ledger with aging of accounts receivable.
• Monitor accounts receivable to ensure timely payments.
• Verify invoices, POs, and other financial records.
• Contact customers by phone, email, or mail to discuss outstanding payments.
• Collaborate with accounting to resolve payment discrepancies.
• Generate reports on outstanding invoices, collections, and cash flow.
• Process delinquent accounts and notices; manage adjustments and online payments.
• Respond to management/client inquiries related to Billing and Collection.
• Participate in budgeting/forecasting and client audits.
• Monitor scope of services and provide feedback on changes.
• Coordinate work with team as SPOC.

Skills

Billing

Collections

Accounts Receivable

Tenant Ledger

Financial reporting

Tools

Excel

ERP systems

Job description

JOB SUMMARY

Under limited supervision, performs billing and collection duties of the Rent and Utilities of CBRE clients and properties. Performs related duties as assigned.

DUTIES AND RESPONSIBILITIES

• Reviews and audits funding and payment requests for accuracy, documentation, and authorization in accordance with established operating procedures.
• Ensure account receivables are maintained/updated of all transactions and participate in various acquisitions processes within required timeframe and ensure compliance to all internal controls and company policies.
• Prepare and maintain Tenant's Ledger with proper Aging of Accounts Receivable to update Rental and Utility billings and collections record.
• Monitor and manage accounts receivable to ensure timely payment collection from customers.
• Review and verify accuracy of invoices, purchase orders, and other financial records.
• Contact customers by phone, email, or mail to discuss outstanding payments and resolve any payment discrepancies.
• Collaborate with the accounting department to reconcile and resolve any payment discrepancies or billing errors.
• Generate and send regular reports to management regarding outstanding invoices, collection activities, and cash flow status.
• Processes delinquent accounts for collection; prepares notices for delivery to customers; monitors reports for transfer of bills, adjustments, applies late fees, adjustment reversals, processes online payments, processes bad debt write offs, payment redistribution, over-short adjustment process, transfer of overpayments, correspondence, etc.
• Responds to and resolves issues and requests from management teams and clients regarding various accounting issues and reports in relation to Billing and Collection.
• Participates in budgeting and forecasting for assigned property portfolio, new property and client transitions, and client audit requests.
• Monitors scope of services delivered and provides feedback to manager regarding any changes in scope.
• Coordinates work with other team members within single point-of-contact (SPOC) guidelines.