Billing Assistant

Acquire Intelligence

Pasig

On-site

PHP 446,000 - 725,000

Full time

4 days ago

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Benefits offered by this job

HMO for you and family

Yearly kick-off parties

Complimentary breakfast weekly

Professional development opportunities

Job summary

Acquire Intelligence is a global outsourcer delivering contact center and back office services. We are seeking a Billing Specialist to manage invoicing, ensure SLA compliance, and optimize cash flow.

The role emphasizes accuracy, collaboration with lawyers, and continuous process improvement within our billing operations. You will work with eBilling systems and Aderant, handling pre-bills, WIP, reversals, and disbursements while aligning rates to client agreements.

Qualifications

When applying, show billing management experience in the legal or professional services sector.
Experience with Aderant and eBilling is preferred but not required.
Demonstrate analytical thinking, attention to detail, and strong communication.
Proven ability to manage projects, multitask, and prioritize tasks effectively.

Responsibilities

Ensure clarity and compliance in bill narrations for eBilling systems.
Conduct compliance checks based on client SLAs.
Develop expertise in the Firm’s billing systems through training.
Manage email communications by sending bills and pre-bills to clients and lawyers.
Collaborate with partners to flag and address write-offs.
Coordinate with fee-earners to gather/pre-bills and manage WIP.
Prepare and analyze WIP reports for billing per SLAs.
Handle bill reversals and communicate billing plans to lawyers.
Process disbursements to final bills and ensure rate alignment with client agreements.
Contribute to Firm projects and ensure billing docs are saved in FileSite.

Skills

Billing management experience

MS Excel

Analytical

Communication skills

Project management

Multitasking

Independent work

Relationship building

Education

Experience in legal or professional services sector

Tools

Aderant Expert

eBilling systems

Job description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

At Acquire Intelligence, our mission is to help businesses work smarter.

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.

If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

Advance Your Career — Join us today and be part of a team where your work makes an impact!

WHY JOIN THE A-TEAM?

Come for a career, stay for the fun!

HMO coverage for you and your family
Yearly Kick-Off Parties with major giveaways
Enjoy complimentary breakfast every week to start your day right
Engage with your team through various activities designed to foster collaboration and fun
Access professional development opportunities to enhance your career growth

A SNAPSHOT OF YOUR ROLE

As a Billing Specialist, you play a crucial role within our billing operations to achieve industry‑leading standards. Your responsibilities are pivotal in ensuring smooth billing processes that consistently meet client agreements and contribute to overall operational efficiency. You'll execute a 'best in class' billing process aimed at minimizing work in progress (WIP) and reversals, enhancing cash flow, and maintaining strict compliance with client agreements. Collaboration within the team is key, fostering a culture of shared success. Additionally, you'll bring a continuous improvement mindset to your role, constantly refining processes to optimize efficiency.

You Will

Ensure clarity and compliance in bill narrations for eBilling systems
Conduct compliance checks based on client SLAs
Develop expertise in the Firm’s billing systems through training and experimentation
Manage email communications by sending bills and pre-bills to clients and billing lawyers
Collaborate with partners to flag and address write-offs
Coordinate with fee-earners to gather and process pre-bills and manage work in progress (WIP)
Prepare and analyze WIP reports for billing according to SLAs, communicating findings to lawyers
Handle bill reversals and communicate billing plans to lawyers
Process billing accurately by adding disbursements to final bills and ensuring rates align with client agreements
Contribute to Firm projects as needed and ensure accurate billing documentation is saved in FileSite

a Bit About You

You are someone who believes in the strength of good relationships. You are flexible, driven, and passionate about internal service delivery. You thrive in a fast-paced environment and bring excellent multitasking skills and attention to detail.

You Bring

Demonstrated billing management experience gained in the legal sector (preferable) or within the broader professional services sector
Aderant expertise and eBilling experience is preferred but not required
Analytical and detail-oriented
Excellent problem-solving, project management, and communication skills
Sound MS Excel skills
Excellent written and oral communication skills
Strong service orientation
Ability to work independently, take initiative, multi-task and set priorities
Ability to establish and maintain productive and respectful working relationships
Demonstrated commitment to innovation and efficiency

What Success Looks Like