Billing Administrator | Fixed Term Contract | Earn up to 55,000

Acquire Intelligence; Pasig; On-site; PHP 300,000 - 420,000; Part time

Benefits offered by this job

HMO coverage for you and your family

Yearly Kick-Off Parties with majorGive

Breakfast provided weekly

Team activities to foster teamwork

Professional development opportunities

Job summary

Acquire Intelligence is seeking a Billing Specialist to join our team in Pasig. You will support billing operations to ensure accuracy, compliance with client SLAs, and timely generation of invoices and pre-bills. The role focuses on reducing WIP and reversals while maintaining clear bill narrations in eBilling systems.

This onsite, fixed day-shift, project-based position lasts five months. The team values collaboration, process improvement, and meticulous financial record-keeping, with overtime

Qualifications

• Minimum 1 year of back-office experience in a BPO environment.
• Excellent verbal and written communication skills.
• Advanced proficiency in Microsoft Excel and Microsoft Office applications.
• Strong reading comprehension and analytical skills.
• Keen attention to detail in a fast-paced environment.
• Prior experience in a law firm or legal services environment is an advantage.

Responsibilities

• Ensure clarity and compliance in bill narrations for eBilling systems.
• Conduct compliance checks based on client SLAs.
• Develop expertise in the Firm's billing systems through training and experimentation.
• Manage emails by sending bills and pre-bills to clients and billing lawyers.
• Collaborate with partners to flag and address write-offs.
• Coordinate with fee-earners to gather pre-bills and manage WIP.
• Prepare and analyze WIP reports for billing according to SLAs.
• Handle bill reversals and communicate billing plans to lawyers.
• Process billing accurately by adding disbursements to final bills and ensuring rates align with client agreements.
• Contribute to Firm projects and ensure accurate billing documentation is saved in FileSite.

Skills

Communication

Analytical skills

Attention to detail

Reading comprehension

Tools

Microsoft Excel

Microsoft Office

Job description

A SNAPSHOT OF YOUR ROLE

As a Billing Specialist, you play a crucial role within our billing operations to achieve industry-leading standards. Your responsibilities are pivotal in ensuring smooth billing processes that consistently meet client agreements and contribute to overall operational efficiency. You'll execute a 'best in class' billing process aimed at minimizing work in progress (WIP) and reversals, enhancing cash flow, and maintaining strict compliance with client agreements. Collaboration within the team is key, fostering a culture of shared success. Additionally, you'll bring a continuous improvement mindset to your role, constantly refining processes to optimize efficiency.

You will:

• Ensure clarity and compliance in bill narrations for eBilling systems

• Conduct compliance checks based on client SLAs

• Develop expertise in the Firm's billing systems through training and experimentation

• Manage email communications by sending bills and pre-bills to clients and billing lawyers

• Collaborate with partners to flag and address write-offs

• Coordinate with fee-earners to gather and process pre-bills and manage work in progress (WIP)

• Prepare and analyze WIP reports for billing according to SLAs, communicating findings to lawyers

• Handle bill reversals and communicate billing plans to lawyers

• Process billing accurately by adding disbursements to final bills and ensuring rates align with client agreements

• Contribute to Firm projects as needed and ensure accurate billing documentation is saved in FileSite

QUALIFICATIONS:

• Minimum of 1 year of back-office experience in a BPO ENVIRONMENT ONLY, preferably handling

invoice processing, billing documentation, or related administrative functions.

• Excellent verbal and written communication skills.

• Advanced proficiency in Microsoft Office applications, particularly Microsoft Excel.

• Strong reading comprehension and analytical skills.

• Keen attention to detail with the ability to maintain accuracy in a fast-paced environment.

• Prior experience working in a law firm or legal services environment is highly preferred and considered a strong advantage.

• Excellent problem solving skills.

• Willing to work overtime, weekends, and holidays as business needs require.

• Willing to accept a project-based contract for a period of FIVE (5) months.

• Amenable to working ONSITE and on a FIXED DAYSHIFT SCHEDULE

WHY JOIN THE A-TEAM?

Come for a career, stay for the fun!

• HMO coverage for you and your family

• Yearly Kick-Off Parties with major giveaways

• Enjoy complimentary breakfast every week to start your day right

• Engage with your team through various activities designed to foster collaboration and fun

• Access professional development opportunities to enhance your career growth