Billing and Collection Officer

PREMIER PHYSIC METROLOGIE CO.; Mandaluyong; On-site; PHP 250,000 - 380,000; Full time

Job summary

A manufacturing company in Mandaluyong is seeking an Accounts Receivable Associate to manage customer accounts. This role involves timely billing, collections, and accurate processing of invoices and refunds. The ideal candidate will be detail-oriented, proficient in accounting principles, and able to communicate effectively with clients. The position requires a Bachelor's degree in Accounting and offers a Monday to Saturday work schedule, 7:00 AM - 4:00 PM.

Qualifications

• Bachelor’s degree in Accounting or related field required.
• Strong knowledge of accounts receivable and basic accounting principles.
• Detail-oriented with strong organizational and analytical skills.
• Ability to communicate professionally with clients and internal teams.
• Proficient in preparing reports and working with spreadsheets.
• Willing to be assigned in Mandaluyong City.
• Walk-in applicants are welcome.

Responsibilities

• Manage accounts receivable and monitor customer accounts.
• Create and issue invoices according to contracts.
• Respond to customer inquiries and resolve billing issues.
• Respond to customer chargebacks and ensure timely resolution.
• Review past-due accounts for potential bad debt write-offs or escalation.
• Prepare and generate reports, spreadsheets, and other required documentation.
• Manage refunds and address billing-related customer service concerns.
• Follow up with base managers to ensure work tickets are billed.
• Track all work tickets to ensure completed jobs are billed correctly.
• Coordinate with internal departments to resolve billing discrepancies.

Skills

Knowledge of accounts receivable processes

Strong organizational skills

Analytical skills

Professional communication

Proficiency in spreadsheets

Task management

Education

Bachelor’s degree in Accounting or any accounting-related course

Tools

Excel

Job description

The Accounts Receivable Associate is responsible for managing and monitoring customer accounts, ensuring timely billing, collections, and accurate processing of invoices, refunds, and adjustments. This role supports the company’s financial operations by maintaining accurate records, resolving billing issues, and coordinating with internal teams to ensure all services are properly billed.

• Review accounts receivable aging reports and conduct appropriate collection follow-ups on outstanding balances.
• Create and issue invoices in accordance with contractual agreements and forward them to clients.
• Accurately process invoices, credit memos, and refunds.
• Respond to customer chargebacks and ensure timely resolution.
• Review past-due accounts for potential bad debt write-offs and/or escalation to third-party collection agencies.
• Prepare and generate reports, spreadsheets, and other required documentation.
• Manage refunds and address other customer service–related billing concerns.
• Follow up with base managers to ensure all work tickets are submitted for billing.
• Track all work tickets to ensure completed jobs are properly billed.
• Coordinate with internal departments to resolve billing discrepancies.Perform other accounting or administrative tasks as assigned.

Qualifications

• Bachelor’s degree in Accounting or any accounting-related course.
• Strong knowledge of accounts receivable processes and basic accounting principles.
• Detail-oriented with strong organizational and analytical skills.
• Ability to communicate professionally with clients and internal teams.
• Proficient in preparing reports and working with spreadsheets.
• Able to manage multiple tasks and meet deadlines.
• Willing to be assigned in Mandaluyong City.
• Walk-in applicants are welcome.

Working Condition

Monday - Saturday, 7:00AM - 4:00PM