Accounts Receivable Specialist

Top Source Executive Search; Makati; On-site; PHP 335,000 - 536,000; Full time

Job summary

Top Source Executive Search in Makati City is seeking an Accounts Receivable Specialist to manage end-to-end AR activities, invoicing, collections, cash application, reconciliations and reporting for cash flow support.

You will collaborate with Sales, Customer Service and Finance to resolve payment issues, maintain ERP data accuracy and drive AR process improvements. A 1–3 year AR track record and strong Excel skills are preferred.

Qualifications

• Bachelor's degree in Accounting/Finance or related field.
• 1–3 years Accounts Receivable experience.
• Experience in invoicing, billing, collections, cash application, reconciliations and account maintenance.
• Proficiency in Microsoft Excel and ERP/accounting systems.
• Strong numerical, analytical and problem-solving skills.
• Excellent communication and customer service skills.

Responsibilities

• Generate and process customer invoices on time.
• Monitor customer accounts for prompt payment of balances.
• Perform collections via email, phone and other channels.
• Apply payments and maintain records in the ERP system.
• Investigate and resolve payment discrepancies and disputes.
• Support month-end close and AR aging reports.
• Collaborate with Sales, Customer Service, and Finance to resolve issues.
• Identify opportunities to improve AR processes and SOPs.

Skills

Accounts Receivable

Invoicing

Collections

Cash application

Reconciliation

Excel

Communication

Education

Bachelor's degree in Accounting/Finance

Tools

ERP systems

NetSuite

SAP

Oracle

Job description

Location: Makati City, Metro Manila

Role Type: Full-time

Work Schedule: Shifting (US/European Time zones)

Work Setup: Onsite/Hybrid
Profile Summary
The Accounts Receivable Specialist is responsible for supporting and executing end-to-end accounts receivable activities, ensuring the accurate and timely collection of customer payments while maintaining excellent customer service. This role manages invoicing, collections, cash application, account reconciliations, dispute resolution, and reporting activities to support the organization's cash flow and financial objectives. Responsibilities also include collaborating with internal stakeholders and customers to resolve payment issues and continuously improve AR processes.
Key Responsibilities

Accounts Receivable Operations

• Generate and process customer invoices accurately and on time.

• Monitor customer accounts to ensure prompt payment of outstanding balances.

• Perform collections activities through email, phone, and other communication channels.

• Apply customer payments and maintain accurate records in the ERP/accounting system.

• Investigate and resolve payment discrepancies, billing concerns, and account disputes.

• Process credit notes, adjustments, deductions, and write-offs in accordance with company policies.

• Maintain customer account records and ensure data accuracy.

Reconciliation & Reporting

• Perform customer account reconciliations and resolve outstanding issues.

• Support month-end and period-end AR close activities.

• Prepare AR aging reports and collection status updates.

• Analyze overdue balances and recommend appropriate collection actions.

• Assist with audit requests and compliance documentation.

Stakeholder Management

• Collaborate with Sales, Customer Service, Finance, and Operations teams to resolve customer issues.

• Respond to customer inquiries regarding invoices, payments, and account balances.

• Build and maintain positive relationships with customers while ensuring effective collections.

Process Improvement

• Support the development and maintenance of standard operating procedures (SOPs).

• Identify opportunities to improve AR processes, controls, and customer experience.

• Assist in system enhancements and process automation initiatives.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.

• 1 to 3 years of Accounts Receivable experience.

• Experience in customer invoicing, billing, collections, cash application, reconciliations, and account maintenance.

• Proficiency in Microsoft Excel and ERP/accounting systems.

• Strong numerical, analytical, and problem-solving skills.

• Excellent communication and customer service skills.

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Preferred Qualifications

• Experience working in a shared services or global business environment.

• Exposure to ERP platforms such as NetSuite, SAP, Oracle, or similar systems.

• Experience supporting month-end close activities and process improvement initiatives.

• Knowledge of financial controls and compliance requirements.