Billing Analyst

iSupport Worldwide; Pasig; On-site; PHP 420,000 - 720,000; Full time

Benefits offered by this job

Free lunch and snacks

Onsite gym

Weekly fitness activities

Upskilling academy

Modern facilities

Sleeping quarters

Job summary

iSupport Worldwide is seeking a Billing Analyst in Pasig, Philippines. You will lead the billing process, ensure accurate invoicing, and drive maximum revenue capture while collaborating with internal teams and customers.

Responsibilities include overseeing invoicing, analyzing revenue trends, ensuring compliant revenue recognition, and supporting month-end close and financial reporting.

Qualifications

• Bachelor's degree in accounting, finance, or statistics.
• 4+ years of operational and financial analysis experience.
• Intermediate Excel skills.
• Knowledge of revenue metrics, rate economics and gross margin.

Responsibilities

• Lead billing processes and issue accurate invoices.
• Analyze revenue and compare against expenses for insights.
• Ensure proper revenue recognition and regulatory compliance.
• Record monthly revenue and cost accruals during month-end close.
• Prepare and present weekly financial reviews and analyses.

Skills

Excel

Analytical thinking

Communication

ERP software

Revenue metrics

Problem solving

Time management

Education

Bachelor's degree in accounting/finance/statistics

Tools

QuickBooks Online

Job description

Role Overview

As a Billing Analyst, you will lead the billing process as part of the finance team, reporting to the Controller. You will implement new customer billing launches, ensure accurate invoicing and maximum revenue capture, and help resolve billing issues, contributing to the overall financial health of the company. This role works cross-functionally with internal departments and directly with customers.

Key Responsibilities

• Billing and Invoicing: Oversee and lead the consolidated company process for preparing and issuing accurate invoices to customers based on master service agreements. Lead the implementation of new customer billing launches
• Revenue Analysis: Analyze incoming revenue and measure income against expense to provide operational insight into results and identify opportunities for missed revenue
• Revenue Recognition and Compliance: Review billing practices and procedures to ensure accurate revenue recognition and invoicing. Prepare for financial audits by ensuring procedural compliance in revenue reporting and collection, and keep abreast of regulatory requirements and best practices in billing management
• Month-End Close: Record monthly revenue and cost accruals as part of financial close procedures and analyze month-over-month variances
• Financial Reporting and Presentation: Assist with preparing weekly financial reviews and contribute to the financial analysis. Present financial analysis to internal and external stakeholders
• Customer Account Support: Prevent payment delays by handling customer account queries and complaints in a timely manner
• Process Improvement and Systems: Assist in implementing technology tools that improve the billing process, and work with other departments to identify and drive process improvements
• Leadership and Collaboration: Mentor junior team members and collaborate closely with internal departments and customers to ensure seamless billing operations

Requirements

• Bachelor's degree in accounting, finance, or statistics
• Minimum of four (4) years of experience in operational and financial analysis, or relevant accounting and finance experience
• Intermediate Excel skills
• Extensive knowledge of revenue metrics, including rate economics and gross margin, and their interpretation
• Proficiency in accounting, data analysis, and Enterprise Resource Planning (ERP) software (Preferred Quickbooks Online)
• Working knowledge of accounting practices and industry regulations
• Strong analytical, problem-solving, and critical thinking abilities
• Excellent collaboration and communication skills
• Effective time-management and organizational skills, with keen attention to detail

Preferred Qualifications

• Experience leading a billing function or implementing new customer billing launches is highly preferred
• Experience mentoring or supervising junior finance team members is an advantage
• Experience using AI tools (Claude, ChatGPT, CoPilot, Gemini) related to accounting

Benefits

• Free lunch meal, fruits, snacks, and drinks
• Onsite gym with a free professional instructor
• Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP
• Weekly engagement activities with prizes that are up to 3,000 PHP
• Free upskilling academy to improve your performance and skillset
• State-of-the-art facilities from toilets to your workstation
• Amenities such as sleeping quarters, game area, chat room, shower room