About the role
The Billing & Collection Specialist is responsible for the accurate and timely preparation of customer billings, monitoring of accounts receivable, collection follow-ups, payment application, account reconciliation, and resolution of billing-related concerns. The position plays a key role in maintaining healthy cash flow and reducing overdue receivables while ensuring that billing and collection activities are properly documented, controlled, and aligned with company policies and agreed customer terms.
Key responsibilities
- Prepare and issue accurate customer invoices based on approved contracts, agreements, sales orders, service records, or other billing documents
- Validate billing information, rates, quantities, discounts, taxes, and payment terms before invoice issuance
- Ensure invoices are issued within the approved billing schedule
- Maintain accurate customer accounts and accounts receivable records
- Monitor customer balances and aging reports
- Ensure payments are properly recorded and applied to the correct customer invoices
- Conduct timely collection follow-ups through email, phone, and other approved communication channels
- Investigate customer billing disputes and coordinate with relevant departments for resolution
- Prepare daily, weekly, and monthly accounts receivable reports
- Ensure billing and collection transactions comply with company policies and procedures
About you
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field
- 2–4 years of experience in billing, accounts receivable, collections, or general accounting
- Experience handling customer accounts and AR aging
- Experience preparing invoices and collection reports
- Experience with account reconciliation and payment application
- Good understanding of accounts receivable and billing processes
- Proficient in Google Sheets, Google Docs, Google Drive
- Experience with accounting software or ERP systems
- Good documentation and record-keeping skills
- Knowledge of basic accounting principles
Benefits
- Training and Development Programs
- Unlimited Career advancement opportunities
- Health Care Plan (HMO) with Dental and Vision upon regularization
- Group Life and Accident Insurance upon regularization