Billing Analyst

Jobtailor; Mandaluyong; On-site; PHP 600,000 - 900,000; Full time

Job summary

Jobtailor in Mandaluyong, Philippines seeks an experienced Billing Specialist to manage end-to-end billing processes and invoice accuracy. The role focuses on resolving invoice issues, drafting invoices, and ensuring proper account coding within ERP systems.

Strong communication with onshore teams and vendors is essential. The ideal candidate has at least 5 years of combined experience, including 2 years in billing, with exposure to Procure to Pay and Order to Cash cycles.

Qualifications

• Bachelor’s Degree in Accounting or business-related field.
• At least 5 years combined working experience, with 2 years of billing experience.
• End-to-end understanding of Procure to Pay and Order to Cash is a plus.
• Practical knowledge of the shipping and/or logistics industry is a plus.
• Good analytical skills and English communication (written and oral).
• High attention to detail and effective decision-making skills.
• Practical knowledge of ERP applications; AS400 is a plus.
• Proficient in MS Word, Excel, PowerPoint and Outlook.

Responsibilities

• Investigate billing and invoice errors, resolve issues, and distribute matters to appropriate parties.
• Draft additional customer invoices based on tariff in the system.
• Ensure and advise on proper account coding and corrections.
• Process write-offs of unrecoverable costs.
• Manage and coordinate vendor disputes.
• Correct vendor details in the system.
• Manage and resolve stakeholder queries.
• Prepare required and ad hoc reports for the onshore business and operators.
• Develop, recommend, and implement process and system improvements.
• Provide first-tier support for operations ancillary billing and vendor invoices.
• Collaborate with Accounts Payable, onshore operators, Vendor Management, Customer Service Representatives, and third-party vendors.
• Perform other tasks assigned by the supervisor.

Skills

Analytical skills

English communication

Attention to detail

Decision making

Education

Bachelor’s degree in Accounting or business-related field

Tools

AS400

MS Word

MS Excel

MS PowerPoint

Outlook

Job description

• Investigate billing and invoice errors, resolve issues, and distribute matters to appropriate parties
• Draft additional customer invoices based on tariff in the system
• Ensure and advise on proper account coding and corrections
• Process write-offs of unrecoverable costs
• Manage and coordinate vendor disputes
• Correct vendor details in the system
• Manage and resolve stakeholder queries
• Prepare required and ad hoc reports for the onshore business and operators
• Develop, recommend, and implement process and system improvements
• Provide first-tier support for operations ancillary billing and vendor invoices
• Collaborate with Accounts Payable, onshore operators, Vendor Management, Customer Service Representatives, and third-party vendors
• Perform other tasks assigned by the supervisor

Requirements

• Bachelor’s Degree in Accounting or any business-related course
• At least 5 years combined working experience, with 2 years of relevant Billing experience
• End-to-end understanding and experience in Procure to Pay and Order to Cash processes is a plus
• Practical knowledge of the shipping and/or logistics industry is a plus
• Good analytical skills
• Good to excellent English communication skills, written and oral
• High attention to detail and effective decision-making skills
• Practical knowledge of ERP applications; AS400 is a plus
• Proficient in MS Word, Excel, PowerPoint, and Outlook

Core Competencies

Demonstrates expertise in billing processes, vendor management, and financial reporting, with a strong focus on accuracy and process improvement. Proficient in ERP applications and Microsoft Office tools, with excellent communication and analytical skills.