Bilingual Spanish-English Customer Advisor (Inbound/Outbound)

Concentrix Philippines; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Job summary

Concentrix Philippines is hiring for a Customer Service Advisor I in Metro Manila. The role handles customer interactions via calls or the Internet, providing service support and resolving routine issues for client products or services.

Fluency in English is required, with Spanish also preferred. Candidates must have at least 1 year of BPO experience, be flexible to rotating shifts at Bridgetowne, and be open to Filipinos and foreigners residing in the Philippines.

Qualifications

• Proficiency in English; Spanish speaking and writing skills required.
• Minimum 1 year of BPO experience in customer interaction-voice.
• Flexible to rotating and shifting schedules at Concentrix Bridgetowne.
• Open to Filipinos and foreigners residing in PH; permanent visa holders are prioritized.
• Ready to start immediately or as scheduled.

Responsibilities

• Interface with customers via inbound/outbound calls or the Internet as required by clients.
• Provide customer service support and resolve routine problems for client products or services.

Skills

English

Spanish

BPO experience

Shift flexibility

PH residency eligible

Immediate start

Job description

Concentrix Philippines is hiring for a Customer Service Advisor I in Metro Manila. The role handles customer interactions via calls or the Internet, providing service support and resolving routine issues for client products or services.

Fluency in English is required, with Spanish also preferred. Candidates must have at least 1 year of BPO experience, be flexible to rotating shifts at Bridgetowne, and be open to Filipinos and foreigners residing in the Philippines.