Bilingual Field Operations Scheduler (French/English)

Outsource Recruiter; Philippines; Presencial; PHP 350.000 - 550.000; Jornada completa

Descripción de la vacante

Outsource Recruiter is seeking a Field Operations Scheduler (Bilingual - French/English) to coordinate mystery shopping missions across multiple projects. The role blends recruiting and scheduling to ensure on-time completion and reliable shopper networks, with a flexible schedule and evenings/weekends as needed.

The ideal candidate will recruit independent shoppers, assign them to projects, and proactively resolve scheduling challenges while maintaining clear communication with internal teams.

Formación

• Must be bilingual in French and English with strong verbal and written communication.
• Experience in scheduling, dispatching, staffing, recruiting, field operations, or workforce coordination.
• Experience recruiting contractors, gig workers, or managing distributed field teams.
• Strong spreadsheet, tracker, and data management skills.
• Ability to manage multiple priorities in a deadline-driven environment.

Responsabilidades

• Recruit mystery shoppers for one-time and recurring assignments.
• Match shoppers to assignments based on location, availability, qualifications, and project requirements.
• Build and maintain relationships with a distributed network of field contractors.
• Manage scheduling and assignment of missions across multiple active projects.
• Coordinate confirmations, updates, and deadlines to ensure on-time completion.
• Create routes and assignment plans for new projects and ensure setup is accurate.
• Communicate with shoppers and internal teams via email, Zoom, chat, and phone.
• Maintain trackers for assignment status, deadlines, and activity.

Conocimientos

French

English

Scheduling

Recruiting

Relationship building

Time management

Communication

Attention to detail

Herramientas

ShopMetrics

Descripción del empleo

Outsource Recruiter is seeking a Field Operations Scheduler (Bilingual - French/English) to coordinate mystery shopping missions across multiple projects. The role blends recruiting and scheduling to ensure on-time completion and reliable shopper networks, with a flexible schedule and evenings/weekends as needed.

The ideal candidate will recruit independent shoppers, assign them to projects, and proactively resolve scheduling challenges while maintaining clear communication with internal teams.