Bilingual Cantonese CSR - Night Shift (Ortigas)

Vertical Talent Solution; Pasig; On-site; PHP 1,320,000 - 1,581,000; Full time

Job summary

Vertical Talent Solution in Ortigas, Pasig is hiring for a customer support role. You will assist customers via phone, email, and chat, providing accurate information on products, pricing, and availability.

The ideal candidate speaks Cantonese and communicates clearly, both verbally and in writing. Filipino applicants preferred; foreigners with a valid work permit are welcome. Graveyard shift availability may be required. Work in a fast-paced environment and maintain precise customer records.

Qualifications

• At least Senior High School Graduate or 2 years completed in College (any course).
• Proficient in speaking, reading, writing, or typing in Cantonese.
• Excellent verbal, written, and interpersonal communication skills.
• Good phone etiquette and customer service skills.
• Able to multitask and work in a fast-paced environment.
• Strong problem-solving and customer-focused mindset.

Responsibilities

• Assist customers via phone, email, and chat
• Provide accurate information on products, pricing, and availability
• Resolve customer concerns and coordinate with internal teams
• Maintain accurate customer records and perform data entry

Skills

Cantonese proficiency

Customer service

Phone etiquette

Communication skills

Multitasking

Fast-paced environment

Education

Senior High School Graduate

2 years completed in College

Job description

Vertical Talent Solution in Ortigas, Pasig is hiring for a customer support role. You will assist customers via phone, email, and chat, providing accurate information on products, pricing, and availability.

The ideal candidate speaks Cantonese and communicates clearly, both verbally and in writing. Filipino applicants preferred; foreigners with a valid work permit are welcome. Graveyard shift availability may be required. Work in a fast-paced environment and maintain precise customer records.