BI & MIS Manager: Data-Driven Insights Leader

Tap Growth ai; Manila; Presencial; PHP 1.500.000 - 2.300.000; Tempo integral

Resumo da vaga

Ubiquity seeks a Manager, Business Intelligence to lead reporting, analytics and data integrity for a key account. You will guide BI/MIS analysts, ensure KPI definitions align with SOWs, and translate data into actionable recommendations for Operations and client partners.

You will build standards, automation, and documentation to scale as the program grows, fostering data-driven decisions and continuous improvement across teams.

Qualificações

• Bachelor's degree in a relevant field is required.
• 6+ years in business intelligence, MIS or reporting analytics with 3+ years in BPO or contact center.
• Strong SQL and advanced Excel/Sheets capability.

Responsabilidades

• Own end-to-end MIS and BI delivery for the account with reports, dashboards and scorecards.
• Lead BI/MIS analysts and maintain KPI definitions and data governance.
• Present business reviews and recommendations to senior leaders and clients.
• Drive automation, data pipelines, and data quality across source systems.
• Mentor team, set priorities and ensure on-time delivery.

Conhecimentos

SQL

Dashboarding

Team leadership

Data governance

KPI definitions

Data storytelling

Formação

Bachelor's degree in Business, Information Systems, or related field

Ferramentas

Google Looker

Power BI

Tableau

Descrição da vaga

Ubiquity seeks a Manager, Business Intelligence to lead reporting, analytics and data integrity for a key account. You will guide BI/MIS analysts, ensure KPI definitions align with SOWs, and translate data into actionable recommendations for Operations and client partners.

You will build standards, automation, and documentation to scale as the program grows, fostering data-driven decisions and continuous improvement across teams.