Behavioral Health Scheduling Specialist (Part-Time, ET)

Winning Assistants; Philippines; Remote; PHP 435,000 - 620,000; Part time

Benefits offered by this job

HIPAA & cybersecurity training

Performance-based incentives

US holidays (contractors)

Access to SOP templates

Job summary

Winning Assistants is seeking a Healthcare Scheduling Coordinator to support US-based behavioral health providers. This part-time role covers scheduling, patient intake, and coordination with insurers, with a focus on accuracy and empathetic patient communication.

You'll work Monday, Tuesday, Thursday, Friday, and Saturday from 9:00 AM to 1:00 PM ET, using Jane EHR and Google Workspace. Training includes HIPAA compliance and client-specific SOPs, with potential incentives for performance.

Qualifications

• Experience with Jane EHR appointment scheduling and admin workflows.
• Strong English communication, both written and spoken.
• Excellent organizational skills and attention to detail.
• Experience in healthcare or behavioral health admin roles is a plus.

Responsibilities

• Manage patient appointments, cancellations, and rescheduling using Jane EHR.
• Verify patient eligibility and benefits through healthcare portals.
• Assist with billing and coding for counseling sessions.
• Collect insurance and intake information and assist patients with registration.
• Handle inquiries and scheduling changes with professional communication.
• Maintain patient records and support clinicians during sessions.
• Assist onboarding of new counselors and track documentation.
• Maintain records using Google Workspace and support process improvements.
• Assist with insurance authorizations and follow-ups as needed.

Skills

English communication

Organizational skills

Multitasking

Customer service

Tools

Jane EHR

Google Workspace

Job description

Winning Assistants is seeking a Healthcare Scheduling Coordinator to support US-based behavioral health providers. This part-time role covers scheduling, patient intake, and coordination with insurers, with a focus on accuracy and empathetic patient communication.

You'll work Monday, Tuesday, Thursday, Friday, and Saturday from 9:00 AM to 1:00 PM ET, using Jane EHR and Google Workspace. Training includes HIPAA compliance and client-specific SOPs, with potential incentives for performance.