Compassionate Patient Scheduler & Coordinator

Winning Assistants LLC; Philippines; À distance; PHP 437 000 - 525 000; Plein temps

Avantages offerts par ce poste

HR & Contractor Support Team

VPN Access (Optional)

HIPAA Training & Certification (Proivd

Top VA Training

US Holidays

Paid/Unpaid Time Off

Tools & Resources

Performance Incentives

Résumé du poste

Winning Assistants LLC is seeking a Patient Coordination Specialist to manage patient appointments for healthcare clients. You will coordinate scheduling, verify demographics and insurance data, and process deposits while ensuring HIPAA compliance and excellent patient communication.

Experience with Veradigm PM is preferred. This remote, full-time role supports U.S. healthcare clients and may involve collaborating with internal teams to resolve scheduling issues.

Qualifications

• Minimum 1 year of medical appointment scheduling or patient coordination experience.
• Experience with Veradigm Practice Management (PM) preferred.
• Strong English verbal and written communication skills.
• Familiarity with HIPAA compliance and patient confidentiality.

Responsabilités

• Schedule and coordinate patient appointments using PM system.
• Enter and verify patient demographics and insurance data.
• Collect and process new patient deposits per guidelines.
• Coordinate scheduling with internal staff and address patient concerns.
• Attach insurance authorizations to patient records before appointments.
• Access Facey and Optum referrals to obtain authorizations when applicable.
• Follow up on missing authorizations and prevent delays.
• Send appointment confirmations and links for intake forms.
• Follow up on incomplete forms and missing information.
• Handle inbound scheduling inquiries professionally and empathetically.
• Maintain clear communication with patients and healthcare staff.

Connaissances

English proficiency

Veradigm PM experience

Customer service orientation

Outils

Veradigm Practice Management (PM)

Facey and Optum referrals

Description du poste

Winning Assistants LLC is seeking a Patient Coordination Specialist to manage patient appointments for healthcare clients. You will coordinate scheduling, verify demographics and insurance data, and process deposits while ensuring HIPAA compliance and excellent patient communication.

Experience with Veradigm PM is preferred. This remote, full-time role supports U.S. healthcare clients and may involve collaborating with internal teams to resolve scheduling issues.