Barista

Café A'mare; Pampanga; On-site; PHP 167,400 - 245,520; Part time

Job summary

A local café in Pampanga is seeking a dedicated barista to prepare and serve a variety of coffee drinks. The ideal candidate will have strong customer service skills, the ability to thrive in a busy environment, and a passion for coffee. Responsibilities include managing inventory, providing excellent customer service, and ensuring cleanliness in the café. Flexibility in working hours, including weekends and holidays, is required.

Qualifications

• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Enthusiastic about coffee and willing to learn new brewing techniques.

Responsibilities

• Prepare and serve hot and cold beverages, including coffee, espresso drinks, and teas.
• Take customer orders and process payments efficiently and accurately.
• Maintain cleanliness and organize workstations and dining areas.

Skills

Customer service

Communication

Time management

Basic knowledge of food safety

Education

High school diploma or equivalent

Job description

Overview

A barista is a professional who specializes in preparing and serving coffee drinks, often working in coffee shops or cafés. The role goes beyond simply making coffee; it involves creating a welcoming atmosphere, delivering excellent customer service, and understanding coffee in detail. Here’s a detailed job description for a barista:

Responsibilities

• Prepare and serve hot and cold beverages, including coffee, espresso drinks, blended coffees, and teas.
• Rotate between different work areas as needed, including but not limited to:
  • Front Counter: Taking customer orders, handling payments, and maintaining a clean, organized workspace.
  • Barista Station: Preparing drinks, managing supplies, and keeping the bar area clean.
  • Seating Area: Maintaining cleanliness, ensuring customer comfort, and restocking supplies.
  • Back of House: Supporting inventory management, preparing food items, and assisting with cleaning and maintenance tasks.
• Take customer orders and process payments efficiently and accurately.
• Ensure a clean and organized workstation and dining area, adhering to health and safety regulations.
• Maintain inventory of coffee supplies and inform management when stock needs replenishing.
• Provide excellent customer service, including answering questions about menu items and making recommendations.
• Operate coffee-making equipment such as espresso machines, grinders, and brewers.
• Assist in opening and closing the café, following standard procedures.
• Monitor and maintain cleanliness and sanitation standards in the café, including regularly cleaning coffee machines and equipment.
• Follow recipes and presentation standards for all drinks and food items.
• Actively listen to customer feedback and resolve any issues promptly and professionally.
• Uphold company standards in product quality, presentation, and service.

Qualifications

• High school diploma or equivalent.
• Previous experience as a barista or in the food service industry is preferred but not required.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Basic knowledge of food safety practices.
• Ability to stand for extended periods and lift up to 25 pounds.
• Flexibility to work various shifts, including weekends, holidays, and evenings.
• Ability to work well in a team and follow instructions.
• Enthusiastic about coffee and willing to learn new brewing techniques.
• Reliable and punctual.