Overview
A barista is responsible for preparing and serving coffee, espresso drinks, and other beverages, as well as providing excellent customer service. Their duties typically include:
- Prepare and serve hot and cold beverages, including coffee, tea, and specialty drinks
- Take customer orders and handle cash, credit, and digital payments
- Maintain cleanliness and organization of the workspace, including coffee machines and equipment
- Follow health and safety regulations regarding food preparation and handling
- Educate customers on menu options and provide recommendations
- Stock and replenish inventory, including coffee beans, milk, syrups, and cups
- Operate espresso machines, grinders, and other brewing equipment
- Work as part of a team to ensure efficient service and a positive customer experience
Qualifications
- Strong customer service and communication skills
- Ability to multitask in a fast-paced environment
- Basic math skills for handling cash and measuring ingredients
- Attention to detail, especially when preparing drinks
- Previous experience in a café or food service setting (preferred but not always required)
- Knowledge of different coffee brewing methods (e.g., espresso, pour-over, French press)
- Ability to stand for long periods and lift moderate weights