Barista

Cocina Project Food Products Manufacturing; Iloilo City; On-site; PHP 167,400 - 245,520; Full time

Job summary

A local food and beverage company in Iloilo City is seeking a Barista to prepare and serve coffee and beverages, provide excellent customer service, and maintain cleanliness in the work area. Candidates should have a high school diploma and some experience in customer service, preferably in food and beverage. The ideal applicant will possess strong communication skills and the ability to thrive in a fast-paced environment. This position emphasizes teamwork and upselling techniques to enhance customer satisfaction.

Qualifications

• Prior experience in a customer service role preferred.

Responsibilities

• Prepare and serve various types of coffee and drinks.
• Provide excellent customer service and take orders.
• Handle cash and process payments efficiently.
• Ensure cleanliness and maintenance of equipment.
• Monitor stock levels and restock supplies.
• Collaborate with team members to maintain workflow.
• Suggest additional menu items to customers.

Skills

Basic math skills

Strong communication skills

Ability to work in a fast-paced environment

Knowledge of coffee brewing techniques

Physical stamina

Friendly personality

Education

High school diploma or equivalent

Job description

Overview

A Barista job typically includes a variety of responsibilities and skills. Here’s a general breakdown of the job description and requirements:

Job Description

• Coffee Preparation: Prepare and serve various types of coffee, espresso-based drinks, and other beverages.
• Customer Service: Provide excellent customer service, including greeting customers, taking orders, and answering questions about the menu.
• Cash Handling: Handle cash and process payments, often using a point-of-sale system.
• Equipment Maintenance: Ensure that coffee machines, grinders, and other equipment are clean and functioning properly.
• Inventory Management: Monitor stock levels for ingredients, cups, napkins, and other supplies, and restock as necessary.
• Cleaning: Maintain cleanliness in the work area, including the counter, machines, and other customer-facing areas.
• Teamwork: Collaborate with other baristas and staff to maintain an efficient and friendly work environment.
• Upselling: Suggest additional menu items to customers, such as pastries or seasonal drinks, to increase sales.
• Note: This job posting is for pooling purposes only
• We will contact you once you are shortlisted

Education & Experience

• Education: High school diploma or equivalent (some employers may require additional certifications, such as food safety training).
• Experience: Prior experience in a customer service role, particularly in food and beverage, is often preferred.

Skills & Qualifications

• Basic math skills for handling payments and making change.
• Strong communication skills to interact effectively with customers and colleagues.
• Ability to work quickly and efficiently in a fast-paced environment.
• Knowledge of coffee brewing techniques, espresso machines, and various drink recipes is a plus.
• Physical Stamina: Ability to stand for long periods, lift heavy items (like bags of coffee), and work in a sometimes noisy, busy environment.
• Personality: Friendly, approachable, and able to remain calm under pressure.