Preparing and serving beverages
- Baristas make and serve coffee, tea, and specialty drinks, such as lattes, cappuccinos, and iced coffee. They use coffee equipment like espresso machines and grinders.
Customer service
- Baristas greet customers, take orders, and answer questions about menu items and ingredients. They also maintain a calm demeanor during busy periods.
Cleaning and sanitizing
- Baristas clean and sanitize their work areas, seating areas, and equipment. They also stock and replenish supplies as needed.
Qualifications
- Customer service: Baristas must be able to provide excellent customer service, including greeting customers, understanding their preferences, and taking orders.
- Communication skills: Baristas should have excellent verbal communication skills.
- Detail-oriented: Baristas should be attentive to detail, which can be developed by paying attention to surroundings.
- Ability to work well with others: Baristas should be able to work well with others.
- Ability to work under pressure: Baristas should be able to accept criticism and work well under pressure.
- Ability to carry out basic computer tasks: Baristas should be able to carry out basic tasks on a computer or hand-held device.
- High school diploma: A high school diploma is often required for a barista job.
- Relevant training: Relevant training is a plus for a barista job.
- Certification: Baristas who specialize in espresso-based coffee drinks can obtain certifications to demonstrate their skills.