Barista

Barmart; Iloilo City; On-site; PHP 167,400 - 245,520; Full time

Job summary

A local coffee shop in Iloilo City is seeking a Barista to prepare and serve drinks, provide excellent customer service, and maintain cleanliness. The ideal candidate should have a high school diploma and strong communication skills. Previous coffee shop experience is preferred but not mandatory. The role requires the ability to work in a fast-paced environment and a passion for coffee.

Qualifications

• High school diploma or equivalent is required.
• Previous experience in a coffee shop or customer service role is preferred but not mandatory.
• Strong communication and interpersonal skills are essential.
• Physical stamina for standing for long periods and lifting bags of coffee.

Responsibilities

• Prepare and serve coffee, espresso drinks, and other beverages.
• Maintain cleanliness and organization of the coffee station.
• Handle cash and payment transactions accurately.
• Provide exceptional customer service to customers.

Skills

Customer service

Attention to detail

Communication skills

Basic math skills

Ability to work in a fast-paced environment

Education

High school diploma or equivalent

Job description

Overview

Barista responsibilities include preparing and serving coffee, espresso drinks, and other beverages in a coffee shop or café. Baristas interact with customers, provide excellent service, maintain a clean work area, and manage the preparation of hot and cold drinks. They also handle cash registers, ensure orders are accurate, and assist with inventory for the café.

Responsibilities

• Prepare and serve coffee, espresso drinks, teas, and other beverages.
• Take customer orders and handle cash and payment transactions.
• Provide exceptional customer service, addressing customer questions and concerns.
• Keep the coffee station clean, organized, and stocked with necessary items (coffee beans, milk, syrups, etc.).
• Follow health and safety guidelines to ensure proper food handling and cleanliness.
• Maintain and clean coffee machines and equipment.
• Ensure the presentation of drinks meets the establishment\'s standards.
• Upsell and suggest items based on customer preferences.
• Assist in managing inventory and ordering supplies when necessary.

Qualifications

• High school diploma or equivalent (some employers may prefer post-secondary education or related certifications).
• Previous experience in a coffee shop or customer service role (preferred but not mandatory).
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic math skills for handling cash and making change.
• A passion for coffee and an understanding of various brewing methods (espresso, pour-over, etc.).
• Ability to work early mornings, evenings, weekends, and holidays (depending on the café\'s hours).
• Physical stamina for standing for long periods and lifting bags of coffee or other supplies.
• Strong attention to detail and cleanliness.
• Friendly and customer-oriented attitude.