Banking Customer Experience Associate

China Bank Group; Baguio; On-site; PHP 180,000 - 240,000; Full time

Job summary

China Bank Group in Baguio City is seeking a Staff Customer Relations Assistant to support customers at the Baguio Branch. You will help clients open and close accounts, explain savings and investment options, and ensure documentation is completed accurately and efficiently.

You will work onsite in Baguio, interact with clients, and aim to deliver a high level of service while adhering to bank procedures. Fresh graduates are welcome as the role emphasizes learning, growth, and teamwork within a

Qualifications

• Strong communication and interpersonal skills.
• Willingness to report onsite in Baguio.
• Fresh graduates are encouraged to apply.

Responsibilities

• Handle day-to-day financial transactions with accuracy and professionalism.
• Open and close accounts while ensuring compliance with standard operating procedures.
• Provide clear guidance on savings and investment products.
• Deliver excellent customer service and build strong client relationships.

Skills

Communication

Interpersonal skills

Onsite reporting

Education

Bachelor's in Finance or related field

Job description

China Bank Group in Baguio City is seeking a Staff Customer Relations Assistant to support customers at the Baguio Branch. You will help clients open and close accounts, explain savings and investment options, and ensure documentation is completed accurately and efficiently.

You will work onsite in Baguio, interact with clients, and aim to deliver a high level of service while adhering to bank procedures. Fresh graduates are welcome as the role emphasizes learning, growth, and teamwork within a