Baliuag OTC Banking Associate: Service & Compliance

RCBC; Baliwag; On-site; PHP 167,000 - 279,000; Full time

Job summary

RCBC, Baliuag Branch in the Philippines, is seeking a service-oriented team member to handle over-the-counter transactions in the Business Center.

You will ensure compliance with BSP/AMLA regulations, identify and mitigate risks by following bank policies, and support the branch's customer service objectives through accurate, timely service. Willing to be assigned to Baliuag and collaborate with colleagues to deliver quality banking experiences.

Qualifications

• Graduate of any 4-year course.
• Fresh graduates are welcome to apply.
• Capable to deal with complexity and make efficient decisions.
• Empathic and able to engage with people.
• Strong time management and organizational skills.

Responsibilities

• Provide competent, timely and error-free over-the-counter services to customers in the Business Center.
• Ensure compliance with BSP/AMLA regulations and other external regulatory rules.
• Identify risk areas and mitigate risks by following bank policies and procedures.
• Support branch objectives through excellent customer service and service-related initiatives.
• Willing to be assigned in Baliuag.

Skills

Customer service

Time management

Risk awareness

Empathy

Attention to detail

Regulatory compliance

Education

4-year degree

Job description

RCBC, Baliuag Branch in the Philippines, is seeking a service-oriented team member to handle over-the-counter transactions in the Business Center.

You will ensure compliance with BSP/AMLA regulations, identify and mitigate risks by following bank policies, and support the branch's customer service objectives through accurate, timely service. Willing to be assigned to Baliuag and collaborate with colleagues to deliver quality banking experiences.