Bakery Supervisor

Omnivores Manila Inc.; Makati; On-site; PHP 360,000 - 480,000; Full time

Job summary

Bon Bakery is seeking a hands-on Restaurant Supervisor to oversee daily store operations and ensure a smooth bakery experience. You will lead the store team, maintain quality, monitor inventory, and ensure customer satisfaction through strong service standards.

The ideal candidate has bakery/food service experience, strong leadership, and flexibility to work shifts, weekends, and holidays. This role is based in the Makati area.

Qualifications

• Graduate of any 4-year course or relevant vocational course.
• At least 2 years of experience in bakery, café, restaurant, or food service operations.
• Experience in supervising a team or managing store operations.
• Knowledge of inventory control, food safety, and quality standards.
• Strong leadership, communication, and problem-solving skills.
• Results-oriented with good customer service skills.
• Willing to work on shifting schedules, weekends, and holidays.

Responsibilities

• Oversee the daily operations of the bakery, ensuring smooth and efficient store activities.
• Ensure that store opening and closing procedures are properly followed.
• Monitor product availability, presentation, freshness, and quality.
• Ensure compliance with company policies, operating procedures, and service standards.
• Monitor inventory, stock levels, ordering, and product wastage.
• Coordinate with the production team to ensure timely product availability.
• Monitor sales performance and implement initiatives to achieve sales targets.
• Ensure excellent customer service and promptly address customer concerns.
• Monitor staff schedules, attendance, and performance.
• Prepare operational reports and ensure compliance with company policies and procedures.
• Supervise, guide, and motivate bakery staff to achieve operational goals.

Job description

About the Role

Bon Bakery is looking for a hands-on and customer-oriented Restaurant Supervisor to oversee daily store operations and ensure smooth and efficient bakery operations. The successful candidate will lead and guide the store team, maintain product quality and service standards, monitor sales and inventory, and ensure that customers receive a pleasant bakery experience.

Key Responsibilities

• Oversee the daily operations of the bakery, ensuring smooth and efficient store activities.

• Ensure that store opening and closing procedures are properly followed.

• Monitor product availability, presentation, freshness, and quality.

• Ensure compliance with company policies, operating procedures, and service standards.

• Monitor inventory, stock levels, ordering, and product wastage.

• Coordinate with the production team to ensure timely product availability.

• Monitor sales performance and implement initiatives to achieve sales targets.

• Ensure excellent customer service and promptly address customer concerns.

• Monitor staff schedules, attendance, and performance.

• Prepare operational reports and ensure compliance with company policies and procedures.

• Supervise, guide, and motivate bakery staff to achieve operational goals.

Qualifications

• Graduate of any 4-year course or relevant vocational course.

• At least 2 years of experience in bakery, café, restaurant, or food service operations.

• Experience in supervising a team or managing store operations.

• Knowledge of inventory control, food safety, and quality standards.

• Strong leadership, communication, and problem-solving skills.

• Results-oriented with good customer service skills.

• Willing to work on shifting schedules, weekends, and holidays.

What We Are Looking For

• A hands-on leader who can manage daily store operations.

• Someone who understands food service and retail business operations.

• A team player who can motivate employees and maintain high operating standards.

• Someone who takes initiative and is committed to customer satisfaction.