Hands-On Bakery Supervisor

Omnivores Manila Inc.; Makati; On-site; PHP 360,000 - 480,000; Full time

Job summary

Bon Bakery is seeking a hands-on Restaurant Supervisor to oversee daily store operations and ensure a smooth bakery experience. You will lead the store team, maintain quality, monitor inventory, and ensure customer satisfaction through strong service standards.

The ideal candidate has bakery/food service experience, strong leadership, and flexibility to work shifts, weekends, and holidays. This role is based in the Makati area.

Qualifications

• Graduate of any 4-year course or relevant vocational course.
• At least 2 years of experience in bakery, café, restaurant, or food service operations.
• Experience in supervising a team or managing store operations.
• Knowledge of inventory control, food safety, and quality standards.
• Strong leadership, communication, and problem-solving skills.
• Results-oriented with good customer service skills.
• Willing to work on shifting schedules, weekends, and holidays.

Responsibilities

• Oversee the daily operations of the bakery, ensuring smooth and efficient store activities.
• Ensure that store opening and closing procedures are properly followed.
• Monitor product availability, presentation, freshness, and quality.
• Ensure compliance with company policies, operating procedures, and service standards.
• Monitor inventory, stock levels, ordering, and product wastage.
• Coordinate with the production team to ensure timely product availability.
• Monitor sales performance and implement initiatives to achieve sales targets.
• Ensure excellent customer service and promptly address customer concerns.
• Monitor staff schedules, attendance, and performance.
• Prepare operational reports and ensure compliance with company policies and procedures.
• Supervise, guide, and motivate bakery staff to achieve operational goals.

Job description

Bon Bakery is seeking a hands-on Restaurant Supervisor to oversee daily store operations and ensure a smooth bakery experience. You will lead the store team, maintain quality, monitor inventory, and ensure customer satisfaction through strong service standards.

The ideal candidate has bakery/food service experience, strong leadership, and flexibility to work shifts, weekends, and holidays. This role is based in the Makati area.