Store Supervisor

Omnivores Manila Inc.; Makati; On-site; PHP 268,000 - 402,000; Full time

Job summary

Omnivores Manila Inc. is seeking a store operations supervisor to oversee daily bakery operations in Makati, ensuring exceptional customer service and achievement of sales targets. You will manage inventory, presentation, and compliance with company standards while supervising store personnel.

The role requires leadership, strong communication, and problem-solving skills, with willingness to work shifting schedules, weekends, and holidays.

Qualifications

• Bachelor's degree in Business Administration, Hospitality, or related field preferred.
• At least 2 years in retail, food service, bakery, or restaurant operations.
• Experience supervising store personnel preferred.
• Knowledge of inventory management, sales monitoring, and cashiering.

Responsibilities

• Oversee daily store operations to ensure efficient workflow and compliance with standards.
• Monitor sales performance and implement strategies to achieve targets.
• Ensure excellent customer service and promptly address concerns.
• Manage inventory, product availability, freshness, stock rotation, and wastage.
• Supervise and coach store personnel to ensure productivity and discipline.
• Ensure proper cash handling, sales reporting, and inventory documentation.
• Maintain store cleanliness, food safety, sanitation, and product presentation.
• Prepare and submit operational reports as required by management.

Skills

Leadership

Customer service

Inventory management

Cash handling

Operations supervision

Education

Bachelor's degree

Job description

Job Summary

Responsible for overseeing the daily operations of the bakery, ensuring excellent customer service, achievement of sales targets, proper product presentation, inventory availability, and compliance with company standards. The role also involves supervising store personnel and ensuring smooth and efficient store operations.

Key Responsibilities

• Oversee daily store operations to ensure efficient workflow and compliance with company standards.
• Monitor sales performance and implement strategies to achieve sales targets.
• Ensure excellent customer service and promptly address customer concerns.
• Manage inventory, product availability, freshness, stock rotation, and wastage.
• Supervise, coach, and monitor store personnel to ensure productivity and discipline.
• Ensure proper cash handling, sales reporting, and inventory documentation.
• Maintain store cleanliness, food safety, sanitation, and product presentation standards.
• Prepare and submit operational reports as required by Management.

Qualifications

• Graduate of any four-year course, preferably in Business Administration, Hospitality Management, or a related field.
• With at least 2 years of experience in retail, food service, bakery, or restaurant operations.
• Preferably with experience in supervising store personnel.
• Knowledgeable in inventory management, sales monitoring, and cashiering procedures.
• Familiarity with food safety, sanitation, and customer service standards.
• Strong leadership, communication, and problem-solving skills.
• Willing to work on shifting schedules, weekends, and holidays.