B2B SaaS Customer Success & Onboarding Pro

Six Eleven Philippines BPO Corporation; Misamis Oriental; On-site; PHP 600,000 - 840,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Annual Appraisal

Employee of the Month

Recognition Program

Incentives

HMO

Social Events

Office Parties

Bereavement Leave

Maternity Leave

Paternity Leave

Sick Leave

Solo Parent Leave

Job summary

Six Eleven Philippines BPO Corporation is seeking a capable professional to span three functions: demoing SaaS to prospects, onboarding new customers onto the platform, and providing customer support via email, chat, and Zoom.

Candidates should have 2+ years in B2B SaaS, strong English (spoken C1, written C2), CRM expertise (HubSpot, Salesforce, Zoho, etc.), and WordPress experience for site updates.

Qualifications

• 2+ years in a B2B SaaS support, success, or sales engineering role.
• Spoken English at C1+ with a neutral accent.
• Written English at C2; high grammar and tone.
• 2+ years using a CRM as an end-user; able to configure pipelines and automations.
• Experience creating, modifying, and updating websites using WordPress or similar tools.

Responsibilities

• Demoing & Sales to prospects.
• Onboarding new customers onto the platform.
• Providing customer support across email, chat, and Zoom.

Skills

B2B SaaS support

CRM end-user

Live product demos

English communication

WordPress updates

Tools

HubSpot

Salesforce

Pipedrive

Zoho

GHL

Job description

Six Eleven Philippines BPO Corporation is seeking a capable professional to span three functions: demoing SaaS to prospects, onboarding new customers onto the platform, and providing customer support via email, chat, and Zoom.

Candidates should have 2+ years in B2B SaaS, strong English (spoken C1, written C2), CRM expertise (HubSpot, Salesforce, Zoho, etc.), and WordPress experience for site updates.