B2B Customer Success & Growth Specialist

Dempsey Resource Management; Philippines; On-site; PHP 335,000 - 502,000; Full time

Job summary

Customer Success Specialist role in Diliman, Quezon City, Philippines, focusing on managing the customer lifecycle to keep clients satisfied with the services and solutions delivered. You will collaborate with the sales team to identify ways to enhance the customer experience and uncover opportunities for growth.

The position runs Monday to Friday, 9:00 am to 6:00 pm, with a salary range of 30k–45k PHP. IT industry experience and enterprise/government accounts exposure are advantageous but not

Qualifications

• 2–3 years in a B2B sales, account management, or customer success role.
• Experience in the IT industry is a plus.
• Experience with enterprise and government accounts is a plus.
• Customer-first mindset and advocating excellent customer experience.

Responsibilities

• Manage the customer lifecycle and ensure customers remain satisfied with services delivered.
• Work with the sales team to identify opportunities to enhance the customer experience.
• Identify opportunities for further business growth.

Skills

Customer success

Account management

B2B sales

Job description

Customer Success Specialist role in Diliman, Quezon City, Philippines, focusing on managing the customer lifecycle to keep clients satisfied with the services and solutions delivered. You will collaborate with the sales team to identify ways to enhance the customer experience and uncover opportunities for growth.

The position runs Monday to Friday, 9:00 am to 6:00 pm, with a salary range of 30k–45k PHP. IT industry experience and enterprise/government accounts exposure are advantageous but not