AYATA Project Manager / Service Hub Team Lead

Capital Contracts and Technology Solutions; Metro Manila; On-site; PHP 1,674,000 - 2,678,000; Full time

Job summary

AYATA is seeking a seasoned Project Delivery Lead to oversee multi-project support delivery from our Manila hub. You will coordinate cross-functional teams, ensure service quality, and manage client communications while adhering to AYATA workflows and reporting cycles.

The role requires 7+ years in project management for large-scale infrastructure or similar projects, with strong stakeholder management and a proven track record of delivering on time.

Qualifications

• 7+ years in project management, project controls leadership, PMO, or service delivery on construction, EPC, mining, oil and gas, or infrastructure projects.

Responsibilities

• Coordinate procurement, HR, document control, contracts, cost control, planning, and IT support roles.
• Act as AYATA's daily delivery representative for assigned projects.
• Monitor service quality, deadlines, reports, overdue items, issue resolution, and client feedback.
• Lead daily stand-ups, weekly status calls, and monthly service reviews.
• Escalate risks, blockers, and resourcing needs to AYATA Operations.
• Ensure AYATA workflows, dashboards, and reporting cycles are followed consistently.

Skills

Service delivery leadership

Multidisciplinary team coordination

Client communication and reporting

Risk and issue escalation

Workflow discipline

End-to-end delivery ownership

Job description

Role purpose

Lead AYATA's support delivery for one or more client projects, coordinating hub staff, monitoring service quality, managing client communication, and ensuring AYATA workflows are followed properly.

Key responsibilities

• Coordinate procurement, HR, document control, contracts, cost control, planning, and IT support roles.
• Act as AYATA's daily delivery representative for assigned projects.
• Monitor service quality, deadlines, reports, overdue items, issue resolution, and client feedback.
• Lead daily stand-ups, weekly status calls, and monthly service reviews.
• Escalate risks, blockers, and resourcing needs to AYATA Operations.
• Ensure AYATA workflows, dashboards, and reporting cycles are followed consistently.

Required Experience

• 7+ years in project management, project controls leadership, PMO, or service delivery on construction, EPC, mining, oil and gas, or infrastructure projects.
• Experience leading multidisciplinary remote or hub-based teams.
• Strong client-facing communication and stakeholder management.

Key skills

• Service delivery leadership
• Multidisciplinary team coordination
• Client communication and reporting
• Risk and issue escalation
• Workflow and quality discipline
• Comfort owning AYATA delivery end-to-end