Automotive Service Manager: Lead Quality Repairs & Growth

Private Advertiser; Western Visayas; Vor Ort; PHP 350.000 - 700.000; Vollzeit

Zusammenfassung

Private Advertiser is seeking a Service Manager to oversee the Service Department, ensure customer needs are met, and drive growth, profitability, and staff satisfaction. The role focuses on proper vehicle repair, warranty processing, and high-quality service across all customer interactions.

The candidate will manage warranty settlements, ensure timely repairs, and promote best practices to maintain a professional service environment while collaborating with all dealership personnel to achieve

Qualifikationen

• Working knowledge in the automotive industry.
• Proficient with Microsoft Office applications.
• Able to deal with different personalities.
• Unquestionable integrity in daily activities.
• Excellent organizational and management skills.
• Effective facilitation to reach consensus across locations.

Aufgaben

• Maintains warranty claim processing procedures for prompt settlement and easy payment tracking.
• Ensures high-quality service and repairs; keeps customers informed of status and maintains a clean, professional environment.
• Upholds high ethical standards in daily activities.
• Innovates beyond traditional methods to maximize customer satisfaction and loyalty.
• Delivers vehicles in perfect condition each time.
• Monitors workflow in Parts & Service and intervenes as needed to ensure completion.
• Collaborates with dealership staff to ensure customer satisfaction.

Kenntnisse

Automotive industry knowledge

Microsoft Office proficiency

Interpersonal skills

Integrity

Organizational management

Facilitation for consensus

Ausbildung

Bachelor's degree

Postgraduate Diploma / Master’s

Engineering (Mechanical)

Equivalent qualification

Jobbeschreibung

Private Advertiser is seeking a Service Manager to oversee the Service Department, ensure customer needs are met, and drive growth, profitability, and staff satisfaction. The role focuses on proper vehicle repair, warranty processing, and high-quality service across all customer interactions.

The candidate will manage warranty settlements, ensure timely repairs, and promote best practices to maintain a professional service environment while collaborating with all dealership personnel to achieve