Role Purpose
The Associate Manager, Commercial Segment Marketing role is key in assisting with the development and implementation of global broad-base programs and campaigns for Commercial Segment Marketing by ensuring operational excellence across all touchpoints. The position is responsible for maintaining high-quality campaign delivery through management of timelines, feedback, QA, documentation, and issue resolution, while collaborating cross-functionally with internal teams and agency partners.
Key Accountabilities
- Support global and AMER marketing initiatives such integrated paid and owned media campaigns for critical segments including Corporate Transient, Groups and Events and IHG Business Edge program.
- Submit new requests to creative and channel partners following our marketing intake processes.
- Manage end to end timelines to ensure timely delivery of marketing assets to stakeholders and external partners.
- Outreach to internal teams to source content and obtain approvals from brand partners.
- Facilitate feedback between internal stakeholders and creative partners.
- QA of all materials against brief and stakeholder feedback during each review cycle and before final delivery.
- Work in collaboration with the AMER Commercial & Segment Marketing, Global Sales Strategy, Creative Services, Integrated Brand Marketing, Email, Social, and Content Ops teams
- Attend weekly standup meetings and weekly touchpoints regarding assigned B2B segment marketing projects
- Support manager(s) and director with other marketing initiatives and global marketing campaigns, as required
- Maintain documentation of program and campaign playbooks
Key Skills & Experiences
Education –
Associates or Bachelors Degree
Experience –
2-5 Years of progressive work-related experience in corporate or agency marketing environment.
Technical Skills and Knowledge –
- Ability to manage multiple projects and timelines at once
- Experience with stakeholder management
- Strong attention to detail
- Excellent verbal communication skills with the ability to collaborate effectively
- Process-oriented with strong time management and organization skills
- Strong problem-solving and critical thinking skills
- Ability to thrive in complex, nuanced environments
- Proficient in Excel and other MS Office applications
- B2B marketing experience a plus