Assistant Manager, Voice & Customer Experience

Stfrancis; Southern Manila District; On-site; PHP 288,000 - 384,000; Full time

Job summary

A customer service company based in Metro Manila is seeking candidates who demonstrate strong people skills and reliability. The role requires proficiency in Windows applications and good communication abilities. Ideal for those passionate about delivering top-quality service in both team and independent settings, this position emphasizes ongoing training and development to ensure high service standards.

Qualifications

• Punctual and reliable attendance.
• Receptiveness to detailed and frequent performance feedback.
• Strong organization and prioritization skills.

Responsibilities

• Demonstrate strong people skills with reliable attendance.
• Organize and prioritize tasks effectively.
• Maintain awareness of application of the Company’s core values.

Skills

Strong people skills

Dependability

Proficiency with Windows applications

Good oral communication skills

Ability to work independently

Organization skills

Customer-focused mindset

Job description

A customer service company based in Metro Manila is seeking candidates who demonstrate strong people skills and reliability. The role requires proficiency in Windows applications and good communication abilities. Ideal for those passionate about delivering top-quality service in both team and independent settings, this position emphasizes ongoing training and development to ensure high service standards.