Customer Service Specialist — Non-Voice & Voice (Fast Growth)

Sapient Global Services; Quezon City; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Competitive Salary (up to 25K)

Monthly Commissions

HMO with 2 FREE Dependents from Day 1

Free Coffee and Biscuits

Life Insurance & Retirement Plan

Incentives and Signing Bonuses

Flexible Shifts

Job summary

A leading customer service provider is seeking Customer Service Representatives in Metro Manila. This role offers a competitive salary up to 25K plus monthly commissions. Responsibilities include handling customer inquiries, offering accurate information about products, and maintaining high customer satisfaction. No prior experience is needed as comprehensive training will be provided. This is a great opportunity for those looking to start or elevate their careers in customer service, with benefits including HMO, flexible shifts, and career growth.

Qualifications

• High school diploma or equivalent required; customer facing work experience is a plus.
• No prior customer service experience necessary—we provide comprehensive training!
• Ability to work in a fast-paced environment and adapt to changing customer needs.

Responsibilities

• Handle customer inquiries, provide solutions, and resolve issues across various channels.
• Offer accurate information about products, services, and company policies.
• Meet performance targets for productivity, quality, and customer satisfaction.

Skills

Strong communication skills

Attention to detail

Problem-solving abilities

Interpersonal skills

Education

High school diploma or equivalent

Job description

A leading customer service provider is seeking Customer Service Representatives in Metro Manila. This role offers a competitive salary up to 25K plus monthly commissions. Responsibilities include handling customer inquiries, offering accurate information about products, and maintaining high customer satisfaction. No prior experience is needed as comprehensive training will be provided. This is a great opportunity for those looking to start or elevate their careers in customer service, with benefits including HMO, flexible shifts, and career growth.