Customer Support Specialist - Voice & Non-Voice

Sapient Global Services; Quezon City; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

HMO coverage for you + 2 dependents

Incentives and signing bonuses

Life Insurance & Retirement Plan

Job summary

A growing customer service provider in Metro Manila seeks a Customer Service Representative to handle customer concerns and process orders. The ideal candidate is a high school graduate or ALS passer, possesses good communication skills, and is willing to work onsite. The role offers a competitive salary of up to ₱25,000 plus monthly commissions, career growth opportunities, and various perks including HMO coverage and incentives.

Qualifications

• No call center experience required; training provided.
• Willingness to work onsite in Metro Manila.

Responsibilities

• Handle customer concerns through various channels.
• Process orders, returns, and account updates accurately.
• Hit performance targets in customer satisfaction.

Skills

Good communication

Problem-solving skills

Education

High school graduate or ALS passer

Job description

A growing customer service provider in Metro Manila seeks a Customer Service Representative to handle customer concerns and process orders. The ideal candidate is a high school graduate or ALS passer, possesses good communication skills, and is willing to work onsite. The role offers a competitive salary of up to ₱25,000 plus monthly commissions, career growth opportunities, and various perks including HMO coverage and incentives.