Assistant Manager

RSD Human Resource Management Consultancy; Cebu City; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

Performance Bonus

Job Training

Job summary

A consultancy firm is seeking an Assistant Manager for Retirement Services in Cebu City. The successful candidate will oversee customer service operations related to retirement accounts, ensuring high-quality client support and regulatory compliance. Additionally, you will lead and develop a team of Customer Service Representatives. Candidates require a minimum of 2 years of college education and at least 2 years of experience in Retirement Services. Offering a full-time position with a negotiable salary and on-site work.

Qualifications

• At least 2 years of Retirement Services experience.
• Minimum of 2 years of college education (no back subjects).
• At least 2 years of retirement services experience.

Responsibilities

• Oversee customer service operations related to retirement accounts and benefit administration.
• Ensure high-quality client support and regulatory compliance.
• Lead and develop a team of Customer Service Representatives.

Skills

Team leadership

Customer service

Regulatory compliance

Education

Minimum of 2 years of College Education (no back subjects)

Job description

RSD Human Resource Management Consultancy

Negotiable

On-site - Cebu, 1-3 Years Experience, Diploma, Full-time

Job Description

Assistant Manager - Retirement Service. Responsible for overseeing customer service operations related to retirement accounts and benefit administration. This role ensures high-quality client support, regulatory compliance, and efficient handling of retirement plan inquiries, transactions, and escalations while leading and developing a team of Customer Service Representatives.

Employee Recognition and Rewards

• Performance Bonus

Professional Development

• Job Training

Qualifications

• Minimum of 2 years of College Education (no back subjects)
• At least 2 years of Retirement Services experience