Assistant Manager, Retirement Services - Operations Lead

TASQ Staffing Solutions; Pasay; On-site; PHP 279,000 - 390,600; Full time

Job summary

A staffing solutions company located in Pasay, Metro Manila is seeking candidates for an onsite operations role. The role requires a minimum of 2 years of college education and at least 2 years of experience in retirement services. Responsibilities include managing processes, providing coaching, onboarding new hires, handling escalations, and ensuring compliance with policies. Ideal candidates must be proactive in improving team performance.

Qualifications

• Minimum of 2 years College Education with no back subjects.
• At least 2 years of experience in Retirement Services.

Responsibilities

• Manage the process and implement improvements.
• Provide coaching and feedback to team members.
• Assist new hires to be productive quickly.
• Handle escalations and client interactions.
• Ensure compliance with policies and standards.

Skills

Coaching and feedback

Client interaction

Process improvement

Compliance adherence

Education

Minimum of 2 years of College Education

Job description

A staffing solutions company located in Pasay, Metro Manila is seeking candidates for an onsite operations role. The role requires a minimum of 2 years of college education and at least 2 years of experience in retirement services. Responsibilities include managing processes, providing coaching, onboarding new hires, handling escalations, and ensuring compliance with policies. Ideal candidates must be proactive in improving team performance.