After Sales Customer Service Representative

RSD Human Resource Management Consultancy; Rizal; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Performance Bonus

Government Mandated Benefits

Professional Development

Professional Development

Job summary

A human resource consultancy is seeking an entry-level customer service representative in Rizal. The successful candidate will provide exceptional support post-sale, manage customer inquiries, and resolve product issues. Strong communication and interpersonal skills are essential, with a preference for candidates holding a High School Diploma. This position offers on-site work and includes government-mandated benefits, a performance bonus, and opportunities for professional development.

Qualifications

• Strong communication and interpersonal skills required.
• Entry-level position suitable for candidates with no prior experience.
• Patience and empathy are essential for handling customer interactions.
• Qualities and Traits: Patience and empathy in handling customer interactions.
• Responsibilities and Duties: Ability to follow processes and procedures efficiently.
• Working Conditions: Comfortable working in a fast-paced environment.

Responsibilities

• Provide exceptional customer service support post-sale.
• Manage customer inquiries and complaints effectively.
• Work collaboratively with teams to ensure a seamless customer experience.
• Work collaboratively with other teams to ensure a seamless customer experience.
• Maintain accurate records of customer interactions in the system.

Skills

Strong communication skills

Interpersonal skills

Patience

Empathy

Education

High School Diploma or equivalent

Job description

Overview

RSD Human Resource Management Consultancy

Negotiable

On-site - Rizal

Job Description

• Employee Recognition and Rewards
• Performance Bonus
• Government Mandated Benefits
• Professional Development

Description

• Provide exceptional customer service support post-sale to enhance customer satisfaction.
• Manage customer inquiries and complaints through various channels effectively.
• Assist with resolving product issues and provide guidance to customers.
• Work collaboratively with other teams to ensure a seamless customer experience.
• Maintain accurate records of customer interactions in the system.

Requirements

• Educational Qualifications: High School Diploma or equivalent preferred.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience and empathy in handling customer interactions.
• Responsibilities and Duties: Ability to follow processes and procedures efficiently.
• Working Conditions: Comfortable working in a fast-paced environment.

Working Location

RSD Human Resource Management Consultancy

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