Assistant Account Executive (AU Broking)

AS White Global; Manila; Hybrid; PHP 720,000 - 1,100,000; Full time

Benefits offered by this job

Medical care for you and family

Flexible work setup

Tailored training & development

Job summary

AS White Global Pty is seeking an Assistant Account Executive in Manila to support renewal communications, policy records, and client documentation. You will assist with quotation requests, policy reviews, and claims support while collaborating with a cross-functional team to achieve shared business goals.

The role offers Australian hours with a hybrid work setup, including a 6-month probation period before 100% work-from-home. Relevant experience in Australian insurance broking is preferred.

Qualifications

• Minimum 4-6 years in insurance broking support and administration.
• Experience in the Australian insurance market preferred.
• Proficient with insurance platforms such as Insight/Winbeat or similar systems.

Responsibilities

• Manage pre-renewal and renewal communications with clients in a timely, professional manner.
• Maintain accurate policy records, file notes, and client documentation per processes.
• Re-market renewals by obtaining quotations and documenting outcomes on platforms.
• Review and negotiate policy coverage, premiums, excesses, and terms for clients.
• Support the Claims Team by gathering information and guiding clients through claims.
• Collaborate with the team and Team Leader to support daily operations.

Skills

Insurance administration

Policy processing

Renewals handling

Attention to detail

Team collaboration

Communication skills

Tools

Insight

Winbeat

Outlook

Microsoft Word

Adobe Acrobat

Job description

Join a highly respected and award-winning insurance broking firm where you will support the delivery of exceptional client service and contribute to the smooth, efficient operations of a high-performing broking team.

The Opportunity

This is an exciting opportunity to step into an Assistant Account Executive role within a highly respected insurance broking firm known for delivering exceptional client service and tailored commercial insurance solutions across the Australian market.

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with tailored training & development programmes
• Flexible work setup

Staff Testimonial

"Working for the best client and loving what you do makes everything enjoyable at work." - Assistant Account Executive, ASW Philippines.

What You’ll Do

• Manage pre-renewal and renewal communications with clients, ensuring timely and professional responses.
• Maintain accurate policy records, file notes, and documentation in line with company processes.
• Re-market renewals by obtaining quotations from insurers and documenting outcomes on insurance platforms.
• Review and negotiate policy coverage, premiums, excess, and terms to provide suitable solutions for clients.
• Support the Claims Team by gathering information and assisting clients throughout the claims process.
• Collaborate closely with the team and Team Leader to support daily operations and shared business goals.

Key Criteria

• Possess minimum 4-6 years of working experience in insurance broking support and insurance administration preferably in Australian market.
• Strong understanding of policy processing, renewals, invoicing, and general insurance administration.
• Experience using insurance platforms such as Insight, Winbeat, or similar broking systems.
• Proficiency in Microsoft Outlook, Word, Adobe, and professional document preparation.
• Excellent written communication, attention to detail, and organisational skills.
• Ability to work collaboratively in a team environment while managing multiple priorities effectively.

Work setup

• Manila (BGC, Taguig): Australian hours (6am to 3pm local time) with 100% work from home upon completing 6 months probationary period on hybrid set up.