JOB OVERVIEW
We are looking for an Area Retail Operations Supervisor to oversee store operations, distributor engagement, and visual merchandising across multi-store footprint in the assigned region.
RESPONSIBILITIES
1. Business & Network Development
- Support regional distributor partners to expand store footprint, brand presence, and kiosk coverage within the assigned territory.
- Oversee operational onboarding and deployment for new Concept Stores, Mall Kiosks, and Shop-in-Shop (SIS) locations.
2. Store Operations & Inventory Management (PSI)
- Drive regional sell-out targets and market share growth across authorized retail locations.
- Monitor store inventory levels, ensure timely stock replenishment, and track daily sales via company systems (DCR).
- Conduct regular field visits to address store concerns, resolve dealer-related operational issues, and optimize sales execution.
- Train store staff and retail owners on product knowledge, brand policies, and active promotional campaigns.
- Consolidate field data, stock levels, and market intelligence for regional reporting.
3. Area Merchandising & Brand Management
- Supervise regional brand image execution, planogram compliance, and display maintenance across all assigned stores.
- Coordinate allocation, delivery, and tracking of POSM (Point of Sale Materials) and advertising collateral.
- Execute brand marketing strategies and evaluate retail campaign effectiveness across assigned locations.
QUALIFICATIONS
- Bachelor's Degree or at least 2 years of College education in any field.
- Minimum 1 year of experience in Retail Operations, Channel Management, or the Telco industry.
- Strong written and verbal communication skills.
- Proficient in MS Office (Excel, Word, PowerPoint) and daily operational reporting.
- Willingness to undertake frequent business travel across assigned regional sites.