Area Operations Supervisor

Emerald Garment Manufacturing Corporation; Rizal; On-site; PHP 446,400 - 669,600; Full time

Job summary

A leading garment manufacturing company is seeking an Area Operations Supervisor in the Philippines to manage store operations and sales functions across multiple branches. The ideal candidate will have a Bachelor’s degree, over 5 years of retail management experience, and excellent leadership skills. This role requires strong communication and analytical abilities, along with proficiency in Microsoft Office Suite. Frequent travel within the assigned area is expected.

Qualifications

• Minimum of 5 years of experience in retail management, with at least 3 years in a multi-store supervisory role.
• Excellent communication and interpersonal abilities.
• Willingness to travel frequently within the assigned area.

Responsibilities

• Manage operations and sales functions of branches within the assigned region.
• Reconcile daily activities and generate sales reports.
• Conduct performance appraisals for all SICs within the assigned region.

Skills

Leadership skills

Team management

Communication skills

Analytical mindset

Proficiency in Microsoft Office Suite

Education

Bachelor’s degree in Business Administration, Marketing, or related field

Job description

We are seeking a dynamic and results-driven Area Operations Supervisor to oversee all store operations within the assigned region/area.

What You’ll Do

1. Manage operations and sales functions of branches within the assigned region/area, providing leadership to achieve sales targets, profitability, and growth.
2. Reconcile daily activities and generate sales reports, stock on hand, and itinerary; submit reports to the Regional Sales Head, Assistant Store Operations Manager, and Operations Manager as applicable.
3. Coordinate and communicate regularly with the Regional Sales Head regarding sales and operational concerns.
4. Communicate company plans to the team to ensure alignment and understanding of business performance.
5. Plan, coordinate, and control customer service activities to enhance customer relationships and meet organizational goals.
6. Visit and audit stores regularly (twice or thrice a month for far-distant areas, and weekly for nearby areas).
7. Conduct performance appraisals for all SICs within the assigned region/area twice a year.
8. Support staff through coaching, training, and development in areas such as sales, stock control, merchandising, administration, and product knowledge.
9. Recommend repairs, renovations, retrofitting, or store conversions (e.g., from 2 brands to 4 brands), as well as procurement of needed materials and supplies.
10. Coordinate with the Warehouse on arrivals and deliveries of stocks, materials, and supplies.
11. Lead loss-prevention efforts by guiding staff in standard inventory procedures, reconciling results with the Inventory Department.
12. Lead or support Flash Sale events as needed.

What We Need

• Bachelor’s degree in Business Administration, Marketing, or related field
• Minimum of 5 years of experience in retail management, with at least 3 years in a multi-store supervisory role
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Analytical mindset with the ability to interpret sales data and make informed decisions
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Willingness to travel frequently within the assigned area