Area Operations Lead – Retail Growth & Coaching

Alfamart Trading Philippines, Inc.; Los Baños; Hybrid; PHP 350,000 - 550,000; Full time

Benefits offered by this job

Supportive Environment

Comprehensive Benefits

Dynamic Workplace

Work-Life Balance

Job summary

Alfamart Trading Philippines, Inc. is seeking an Area Coordinator to oversee daily store operations across assigned stores, ensuring consistent customer service and attaining sales targets.

This role involves coaching store teams, scheduling, and enforcing company standards to optimize profitability. A 1–2 year background in food/manufacturing or FMCG, plus a relevant degree, is preferred.

Qualifications

• Bachelor's degree in a related field from the list above.
• 1–2 years of working experience in food, manufacturing, FMCG, convenience stores or restaurant sectors.
• Strong leadership, interpersonal and time-management abilities.

Responsibilities

• Manage daily operations of stores within the assigned area.
• Supervise and guide a team of professionals to maximize revenue.
• Develop a safe and positive work environment for operations personnel.
• Ensure customer satisfaction by delivering timely and quality services.
• Analyze expenses and sales income to identify cost-saving opportunities.
• Assist in interviewing, recruiting and training operations personnel.
• Train store personnel on daily responsibilities, promotions, and customer service.
• Evaluate performance of store leaders and develop career plans.
• Ensure compliance with company policies and procedures by all store personnel.

Skills

Leadership

Customer management

Interpersonal skills

Time management

Coaching and mentoring

Education

Bachelor's degree in Hotel and Restaurant Management

Bachelor's degree in Business Administration

Bachelor's degree in Operations Management

Job description

Alfamart Trading Philippines, Inc. is seeking an Area Coordinator to oversee daily store operations across assigned stores, ensuring consistent customer service and attaining sales targets.

This role involves coaching store teams, scheduling, and enforcing company standards to optimize profitability. A 1–2 year background in food/manufacturing or FMCG, plus a relevant degree, is preferred.