Area Operations Lead — Drive Retail Growth

Alfamart Trading Philippines, Inc.; Philippines; On-site; PHP 420,000 - 650,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Awards and privileges

Exclusive membership benefits

Job summary

Alfamart Trading Philippines, Inc. seeks an Area Coordinator to oversee the efficient and profitable operations of assigned stores, uphold customer service standards, achieve sales targets, and implement company policies.

You will manage store employees through coaching, performance evaluations, scheduling, and task assignment. The role requires a bachelor’s degree in a related field and 1–2 years in food/manufacturing/FMCG/restaurants, with strong leadership and analytical skills.

Qualifications

• Bachelor’s degree in a relevant field.
• 1–2 years of working experience in food and manufacturing companies, fast-moving consumer goods, convenience stores and the restaurant industry.
• Strong leadership and customer management abilities.
• Familiar with SWOT Analysis, Forecasting, Sales and Cost Analysis.
• Has a background in Manpower Planning and Scheduling.
• Strong leadership and customer management abilities.

Responsibilities

• Manage daily operations of stores within assigned area.
• Supervise and guide a team of professionals to maximize revenue.
• Develop a safe and positive work environment for operations personnel.
• Ensure customer satisfaction by delivering timely and quality services.
• Analyze expenses and sales income and find opportunities for cost-effectiveness profitability.
• Assist in interviewing, recruiting and training operations personnel.
• Train store personnel on daily responsibilities, promotions, and customer service.
• Evaluate performance of store leaders and develop career plans.
• Ensure that all policies and procedures are followed by all store personnel.

Skills

Leadership

Customer management

Time management

Interpersonal skills

Problem solving

Education

Bachelor's degree in Hotel and Restaurant Management, Business Administration, Operations Management, Entrepreneurship or related field

Job description

Alfamart Trading Philippines, Inc. seeks an Area Coordinator to oversee the efficient and profitable operations of assigned stores, uphold customer service standards, achieve sales targets, and implement company policies.

You will manage store employees through coaching, performance evaluations, scheduling, and task assignment. The role requires a bachelor’s degree in a related field and 1–2 years in food/manufacturing/FMCG/restaurants, with strong leadership and analytical skills.