Area Operations Leader – Store Growth & Leadership

Alfamart Trading Philippines, Inc.; Santa Rosa; On-site; PHP 391,000 - 580,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Awards

Exclusive membership privileges

Job summary

Alfamart Trading Philippines, Inc. invites a capable Area Coordinator to oversee the daily operations of stores within a designated area, ensuring consistent customer service and sales performance.

You will coach teams, schedule work, and implement company standards to sustain profitability. Based in Santa Rosa Laguna, the role requires leadership, strategic planning, and hands-on management to drive cost control and service excellence across multiple outlets.

Qualifications

• Bachelor's degree in Hotel and Restaurant Management, Business Administration, Operations Management, Entrepreneurship or related field.
• 1–2 years of experience in food, manufacturing, FMCG, convenience stores or restaurant industry.
• Excellent interpersonal skills, attention to detail, problem management, and time management.
• Familiar with SWOT analysis, forecasting, sales and cost analysis.
• Background in manpower planning and scheduling.
• Strong leadership and customer management abilities.
• Willing to be assigned: Santa Rosa Laguna.

Responsibilities

• Manage daily operations of stores within assigned area.
• Supervise and guide a team of professionals to maximize revenue.
• Develop safe and positive work environment for operations personnel.
• Ensure customer satisfaction by delivering timely and quality services.
• Analyze expenses and sales income and find opportunities for cost-effectiveness profitability.
• Assist in interviewing, recruiting and training operations personnel.
• Train store personnel on daily responsibilities, promotions, and customer service.
• Evaluate performance of store leaders and develop career plans.
• Ensure that all policies and procedures are followed by all store personnel.

Skills

Interpersonal skills

Leadership

Customer management

Time management

Education

Bachelor's degree in Hotel & Restaurant Management

Bachelor's degree in Business Administration

Bachelor's degree in Operations Management

Bachelor's degree in Entrepreneurship

Job description

Alfamart Trading Philippines, Inc. invites a capable Area Coordinator to oversee the daily operations of stores within a designated area, ensuring consistent customer service and sales performance.

You will coach teams, schedule work, and implement company standards to sustain profitability. Based in Santa Rosa Laguna, the role requires leadership, strategic planning, and hands-on management to drive cost control and service excellence across multiple outlets.