Area Manager (Cebu)

TigerUX; Cebu City; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Overtime Pay

Government-Mandated Benefits

Additional Benefits (to be discussed)

Job summary

TigerUX is seeking an experienced Store Operations Manager to oversee multi-site stores in the Cebu City area. You will lead store managers, drive KPIs, and implement regional strategies to ensure operational excellence.

The role requires a Bachelor’s degree and 5+ years in retail/fast service with strong leadership, recruitment, and training capabilities. Travel within the area may be required and overtime benefits apply.

Qualifications

• Bachelor's degree required in business/management or related field.
• Minimum 5 years in retail, fast service, or multi-site operations.
• Proven leadership of store teams and multi-location oversight.

Responsibilities

• Regular store visits and performance reviews with Store Managers.
• Support and guide newly opened stores to standards adherence.
• Ensure local marketing and promotions are implemented.
• Facilitate communication between stores and regional office.
• Monitor market trends, competitors, and area conditions.
• Oversee recruitment, hiring, and staffing of store personnel.
• Train and develop Store Managers and teams.
• Manage leave schedules for Store Managers and Asst. Store Managers.
• Recommend Store Manager candidates to management.
• Participate in management meetings and drive improvements.

Skills

People leadership

Recruitment

Training

Operations management

KPI analysis

Budget management

Communication

Interpersonal skills

Travel willingness

F&B industry experience

Education

Bachelor's degree in Business Administration or related field

Job description

• Conduct regular store visits, review operational performance, and discuss findings and action plans with Store Managers.
• Provide support and guidance to newly opened stores to ensure adherence to standard

Responsibilities

• Conduct regular store visits, review operational performance, and discuss findings and action plans with Store Managers.
• Provide support and guidance to newly opened stores to ensure adherence to standard

operating procedures.

• Ensure effective implementation of local marketing and promotional activities.
• Facilitate effective communication and documentation between stores and the regional office.
• Monitor market trends, competitor activities, and business conditions within the assigned area.
• Oversee the recruitment, hiring, and staffing of store personnel.
• Train and develop Store Managers while ensuring the effectiveness of store-level training programs.
• Manage leave schedules of Store Managers and Assistant Store Managers to support

operational needs.

• Recommend Store Manager candidates and provide performance-based staffing

recommendations to management.

• Participate in management meetings and contribute to operational and business improvement initiatives.

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field.
• At least 5 years of experience in retail, fast food, or a similar multi-site operational

environment.

• Strong people leadership with 3+ years of experience managing store managers and teams.
• Experience in recruitment, training, and employee development.
• Knowledge of retail operations, inventory management, and performance monitoring.
• Experience overseeing multiple store operations and supporting new store openings
• Ability to analyze KPIs, manage budgets, and drive business results.
• Strong organizational, multitasking, and problem-solving abilities in a fast-paced environment
• Ability to ensure operational consistency and high standards across multiple locations
• Results-oriented mindset with a focus on continuous improvement in sales, productivity, and efficiency.
• Excellent communication and interpersonal skills.
• Ability to collaborate effectively with cross-functional teams.
• Valid driver's license and willingness to travel as required.
• Must have experience in F&B industry.

Work Set-up

• Flexible work schedule with designated days off (specific arrangements to be

discussed during the hiring process).

Benefits

• Overtime Pay
• Government-Mandated Benefits
• Additional Benefits (to be discussed during the hiring process)