Area Manager

Newtrends International Corporation; Philippines; On-site; PHP 1,339,000 - 2,009,000; Full time

Job summary

Newtrends International Corporation is seeking an Area Manager to oversee operations of multiple retail stores across a designated geographic area in the Philippines. You will drive sales, uphold customer satisfaction, and ensure adherence to policies and procedures.

Lead store teams, monitor KPIs, manage inventories and merchandising, and collaborate with departments on promotions and initiatives. The role requires travel and a strong focus on leadership and data-driven decisions.

Qualifications

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Proven solid experience in retail management, with a track record of success in driving sales and managing multiple stores.
• Strong leadership and people management skills.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to make data-driven decisions.
• Willing to travel
• Living in NCR

Responsibilities

• Oversee the day-to-day operations of multiple retail stores within the assigned area.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement strategies to enhance store performance.
• Ensure that each store maintains proper inventory levels, visual merchandising standards, and overall store appearance.
• Develop and implement sales strategies to achieve and exceed revenue targets for each store.
• Conduct regular sales reviews, provide guidance to store supervisors, and identify opportunities for increasing sales and profitability.
• Collaborate with the different departments for promotions, events, and other initiatives to drive customer traffic and boost sales.
• Conduct regular performance evaluations, provide constructive feedback, and address any performance issues.
• Foster a positive and collaborative work environment to enhance employee engagement and retention.
• Uphold and promote a customer-centric culture across all stores.
• Address customer inquiries, concerns, and escalations promptly and effectively.
• Implements and reinforces customer service standards and best practices.
• Ensure that all stores comply with company policies, procedures, and guidelines.
• Conduct regular audits to assess and mitigate operational risks.

Skills

Leadership

People management

Communication

Analytical mindset

Travel

Education

Bachelor's degree in Business Administration or related field

Job description

The Area Manager is responsible for overseeing and managing the operations of multiple retail stores within a designated geographic area. He/She will be ensuring that each store meets or exceeds sales targets, maintains high levels of customer satisfaction, and adheres to company policies and procedures.

Key Responsibilities:

• Oversee the day-to-day operations of multiple retail stores within the assigned area.

• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement strategies to enhance store performance.

• Ensure that each store maintains proper inventory levels, visual merchandising standards, and overall store appearance.

• Develop and implement sales strategies to achieve and exceed revenue targets for each store.

• Conduct regular sales reviews, provide guidance to store supervisors, and identify opportunities for increasing sales and profitability.

• Collaborate with the different departments for promotions, events, and other initiatives to drive customer traffic and boost sales.

• Conduct regular performance evaluations, provide constructive feedback, and address any performance issues.

• Foster a positive and collaborative work environment to enhance employee engagement and retention.

• Uphold and promote a customer-centric culture across all stores.

• Address customer inquiries, concerns, and escalations promptly and effectively.

• Implements and reinforces customer service standards and best practices.

• Ensure that all stores comply with company policies, procedures, and guidelines.

• Conduct regular audits to assess and mitigate operational risks.

Qualifications:

• Bachelor's degree in Business Administration, Retail Management, or a related field.

• Proven solid experience in retail management, with a track record of success in driving sales and managing multiple stores.

• Strong leadership and people management skills.

• Excellent communication and interpersonal skills.

• Analytical mindset with the ability to make data-driven decisions.

• Willing to travel

• Living in NCR