Area Manager

Home Credit; Canlandog; On-site; PHP 900,000 - 1,400,000; Full time

Benefits offered by this job

Up to 20% bonus

Health insurance starting Day 1

Mental health support

Wellness leaves

Career mobility

Learning opportunities

Job summary

Home Credit Philippines is seeking an Area Manager to drive collections across assigned clusters and regions. You will coordinate with Field Supervisors and Field Collectors to align performance with department targets.

The role requires visits to local offices, coaching of supervisors, and regular performance reviews. Motorbike driving is preferred, with the goal of optimizing field processes and outcomes.

Qualifications

• At least 3 years’ experience in field collection.
• Familiar with assigned region and a residence in the area preferred.
• Minimum 2 years’ experience as Area Manager or Senior Supervisor.
• Must know how to drive motorcycle with driver’s license.
• Advanced knowledge of MS Office.

Responsibilities

• Drives collections for specific clusters/areas and aligns performance to targets.
• Visits local offices to ensure process alignment and conducts team meetings.
• Provides regular feedback and coaching to assigned Field Supervisors.
• Conducts monthly performance reviews and sets action plans.
• Monitors KPIs and trends to drive attainment of monthly region targets.
• Collaborates with HR on recruitment and employee referrals.
• Works with Collections Management for task execution and program improvements.
• Ensures adherence to Code of Conduct and company policies.

Skills

Field collection

Motorcycle riding

MS Office

Leadership

Tools

MS Office

Job description

The primary role of the Area Manager is to drivecollections under his/her assigned area and works with Field Supervisors toalign all key areas of performance in relation to target/goals set by the Department.

What You’ll Do:

• Drives collections for specificclusters/areas and works with several teams to align all key areas ofperformance in relation to target goals by the Department.
• Conduct visits to check Field Collectorsand Field Collection Supervisors work – own motorbike preferred.
• Visits local offices under his/herassigned regions to ensure alignment of processes and team goals. Conducts teammeeting with the Field Supervisor and Field Officer to provide update on teamperformance, goals, recognize and inspire the team.
• Provides regular feedback andcoaching to assigned Field Supervisor on performance.
• Conducts monthly performance reviewand goal setting with the supervisors to plan and strategies the action planneeded
• Ensure that the communication,process, policy, updates, compliance task are being clearly disseminated andimplemented to the team.
• Create and maintain field collectionpolicy and regularly monitor if it is correctly followed.
• Monitor and analyze collection trend,reports and targets and act as warranted toward the set goals and target.
• Execute game plans and calibrationson assigned areas set by the Collections Management
• Communicate and cooperate withexternal agencies.
• Propose and actively participatechanges in field collection processes to optimize it.
• Monitor employees work whether theyare complying with company and department Code of Conduct.
• Analyze KPI of assigned groups todetermine needed intervention that would ensure attainment of monthly targetsin regions; recovery rates, visit rates, quality scores and KPI goals andpriority indicators.
• Maintains historical data per KPI and conductspost evaluations of programs and action plans.
• Define and set objectives and KPI targets forassumed collections teams.
• Ensures proper executions of companyinitiatives or programs in the assigned areas are accomplished and monitored.
• Work closely with collections management inproper execution of related tasks.
• Collaborates with other Department within theHC group in the pursuance of company short term and long-term goals.
• Work with the HR Talent Acquisitionand Supervisor on recruitment, selection of applicants and helps on promotingemployee referral.
• Workwith Collection Regional Manager for engagement activity, programs, processimprovement
• Must know how to drive motorcycle withdriver's license
• At least 3 years’ experience in fieldcollection, familiar with assigned region. Preferably a residence in the saidarea
• Minimum 2 years’ experience as Area Manageror Senior Supervisor
• Advanced knowledge of MS office

• Up to 20% variable performance-based bonus
• HMO on Day 1 and HMO dependents coverageincluding same-sex partners
• Access to mental health and wellnesspartners
• Wellness Leaves and Birthday Leave
• Internal career mobility options
• Local and international learningopportunities

Empower Filipinos with innovative financial solutions atHome Credit Philippines. and join a company where there are#NoSmallRoles and everyone is important.

At Home Credit Philippines, we believe that everyone hassomething special to offer. Our motto "No Small Roles, Everyone isImportant" is at the heart of everything we do. We think diversity makesour company better and every single job and person here plays a big part in oursuccess.

We’re all about creating a welcoming place where everyone feels valued for whothey are. This means we make sure that everyone, no matter their background orwhat they look like, gets a fair chance at jobs, training, and promotions. Whenit comes to hiring, everyone gets a fair look. It doesn’t matter where you’refrom, what you believe, who you love, whether you have a disability, or anyother or any other condition protected under Philippine laws. If you meet thejob requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, thereare #NoSmallRoles and #EveryoneisImportant.

Job Snapshot

Updated Date

26-06-2026

Department

Collections

Location