START ASAP - ( Financial Account Associate ) - CSR

Orbit Teleservices; Philippines; On-site; PHP 167,000 - 246,000; Full time

Benefits offered by this job

Pioneer, Non-voice, and Easy Accounts

HMO.

13th Month Pay.

Departmental Awards

Maternity/Paternity Leave

Paid leaves.

Attendance Bonus

Job summary

Orbit Teleservices Philippines is hiring for a customer service role. You will respond to inquiries via phone, email, or chat, provide accurate information on products and policies, and strive to resolve issues with professionalism to ensure customer satisfaction. No experience is required as training is provided.

The ideal candidate is friendly, has good verbal and listening skills, can use a phone or computer, and is Filipino citizen (or holds relevant residence status). English preferred.

Qualifications

• Be friendly and good at talking.
• Know how to use a phone or computer.
• Filipino Citizen, or hold relevant residence status.
• With diploma (HS or College or Vocational).
• Good verbal, listening, and communication skills.

Responsibilities

• Respond to customer inquiries via phone, email, or chat promptly and professionally.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

Skills

Communication skills

Interpersonal skills

Phone/Computer literacy

Education

High school or college diploma

Tools

Phone

Computer

Job description

What You Will Do:

• Respond to customer inquiries via phone, email, or chat promptly and professionally.


• Provide accurate information about products, services, and company policies.


• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

No Experience Needed:

• (Optional) We will train you!

Work Time:

• Work on weekdays only.


• Enjoy your weekends off.

What You Need:

• Be friendly and good at talking.


• Know how to use a phone or computer


• Filipino Citizen, or hold relevant residence status


• With diploma (HS or College or Vocational)


• Good verbal, listening, and communication skills.

Preferred language:

• English.

Here’s What We Can Offer:

• Pioneer, Non-voice, and Easy Accounts Available


• HMO.


• 13th Month Pay.


• Departmental Awards


• Maternity/Paternity Leave


• Paid leaves.


• Attendance Bonus