AP Specialist II

REALPAGE (PHILIPPINES), INC.; Pasig; On-site; PHP 360,000 - 540,000; Full time

Job summary

REALPAGE (PHILIPPINES), INC. is seeking an AP Specialist II to support invoice processing for US-based locations with potential for expansion to international sites.

The role emphasizes accurate billing, vendor reconciliation, and strong customer service in a fast-paced environment in Pasig, Philippines. Experience in accounts payable and MS Office is preferred.

Qualifications

• 2 years customer service or account management experience.
• High School diploma required; Bachelor’s degree in computer science or related field preferred.
• Proficient with Microsoft Office including Excel, Word, IE.
• Ability to analyze and troubleshoot property billing issues.
• Professional demeanor; quick learner of new procedures and processes.
• Able to work with little supervision, but know when to elevate problems.
• Flexible, detailed, and able to adapt to change.
• Strong customer service and organizational skills; conflict resolution.
• Strong attention to detail; strong verbal and written communication.
• Ability to work in a fast-paced, deadline- and customer-oriented environment.
• Good planning, time management and detail skills.
• Self-motivated and highly driven.
• Willing to work overtime when needed to meet deliverables.

Responsibilities

• Manage billing/invoicing process for multiple locations/services.
• Research and resolve variances with accounts payable and monthly reporting.
• Create/nurture internal/external client relationships.
• Complete payments and controls: processing invoices and expenses.
• Verify vendor accounts by reconciling statements and transactions.
• Maintain department metrics and ad-hoc reporting.
• Update job knowledge by participating in educational opportunities.
• Accomplish accounting and organizational objectives as needed.

Skills

Customer service

Account management

Microsoft Office

Excel

Word

Internet Explorer

Billing issue analysis

Problem solving

Independent work

Learning ability

Adaptability

Customer facing

Conflict resolution

Attention to detail

Communication skills

Time management

Self-motivated

Overtime readiness

Education

High School Diploma

Bachelor's degree in CS or related

Tools

Microsoft Office

Excel

Word

Internet Explorer

Job description

Overview

The AP Specialist II position is critical function that supports Invoice Processing Operations. This role handles AP processes for all our US based locations and its operational services and are resolved timely. This role has the possibility of expanding to include international locations and must be willing to take on additional learning opportunities/cross train different functions.

Responsibilities

• Manage billing/invoicing process for a variety of locations/services.
• Research and resolve variances with accounts payable and monthly reporting.
• Creating / nurturing internal/external client relationships.
• Completes payments and controls expenses by receiving, processing, verifying, and reconciling invoices.
• Charges expenses to accounts and cost centers by analyzing invoice/expense reports, recording entries.
• Issues purchase order amendments and manage payment discrepancies and documentation.
• Maintains accounting ledgers by verifying and posting account transactions.
• Maintain various department metrics/ Ad-Hoc reporting.
• Verifies vendor accounts by reconciling monthly statements and related transactions.
• Updates job knowledge by participating in educational opportunities.
• Accomplishes accounting and organization mission by completing related results as needed.

Qualifications

• 2 years customer service or account management experience.
• High School diploma or equivalent is required, Bachelor’s degree in computer science or related field preferred.
• Intermediate to Advanced knowledge of Microsoft Office products including Excel, Word and Internet Explorer.
• Demonstrated ability to quickly analyze and troubleshoot property billing issues.
• Professional demeanor. Ability to learn and utilize new procedures and processes quickly.
• Able to work with little supervision, but knowing when to elevate problems.
• Flexible, detailed, and able to successfully accept change.
• Demonstrated ability to work effectively with customers during high-pressure situations.
• Strong customer service and organizational skills required; strong conflict resolution skills.
• Strong attention to detail. Strong verbal and written communication skills.
• Ability to work in a fast-paced, deadline and customer-oriented environment.
• Above average interactive, planning, time management and detail skills.
• Highly motivated, self-starter.
• Ability to work overtime when needed to meet department deliverables.