AOG Freight Forwarding Lead: 24/7 Ops & $20k Sign-On

Offshore Business Processing; Muntinlupa; On-site; PHP 446,000 - 893,000; Full time

Benefits offered by this job

Signing bonus

HMO on Day 1

Travel opportunities

Work-life balance

Job summary

Offshore Business Processing is seeking an experienced AOG and airfreight specialist to manage end-to-end shipments, coordinate with clients, and ensure strict compliance with international regulations. The role emphasizes time-critical operations, leadership, and strong communication across internal teams and external partners.

The ideal candidate has 3–4 years in airfreight, deep knowledge of Incoterms and customs, and a proven track record in coordinating complex international shipments.

Qualifications

• 3-4 years' experience in airfreight, with strong exposure to international freight forwarding operations - both export and import.
• Expert-level knowledge of international air transport regulations, including Incoterms, customs rules, and compliance requirements.
• Full mastery of the specificities of time-critical operations, particularly in AOG/Aerospace shipments.
• Proven managerial and coordination skills, with the ability to lead, guide, and support front-line AOG operations.

Responsibilities

• Answer & handle customer AOG requests and provide timely updates.
• Advise customers on restrictions (Weather/Geo-Political/Trade Compliance).
• Find suitable solutions for customer requests while maintaining service quality.
• Contribute to cost optimization while upholding high operational quality and customer satisfaction.
• Resolve operational issues promptly and adhere to SOPs.
• Negotiate with suppliers to secure favorable terms and schedules.

Skills

Airfreight experience

AOG knowledge

International freight rules

Team leadership

Attention to detail

English proficiency

Job description

Offshore Business Processing is seeking an experienced AOG and airfreight specialist to manage end-to-end shipments, coordinate with clients, and ensure strict compliance with international regulations. The role emphasizes time-critical operations, leadership, and strong communication across internal teams and external partners.

The ideal candidate has 3–4 years in airfreight, deep knowledge of Incoterms and customs, and a proven track record in coordinating complex international shipments.